High Impact Coaching Podcast

In this episode, we delve into the art of having difficult conversations. Tough conversations are an inevitable part of running a business and the avoidance of them can be detrimental to your overall culture and future. 

Join us as we explore why these discussions are so challenging, the common pitfalls people encounter, and strategies for navigating them with confidence and empathy. 

We’ll share real-life stories, and offer practical tips to help you stop avoiding and start engaging in those necessary conversations. 

Tune in and learn how to transform your communication skills and build stronger, more honest relationships. 

Creating a compensation package for your team members is a critical part of their long-term relationship with you and your business.

In this episode, Jill and Derek discuss how creating a compensation package is more than just a commission percentage and why it is so key within a successful salon culture. 

The success of your business culture rises and falls with you. 

Whether you realize it or not, the day you decided to hire employees, you became a leader. 

What attitude do you need to approach each day with to lead successfully? 

Why is your mindset so important when it comes to leading your team? 

What can leaders do to create the attitude & mindset they need to thrive? 

Derek and Jill discuss the above questions and more in this compelling episode. 

Have you noticed more cancellations happening within your business over the last few years?

Do you currently have a cancellation policy that you consistently enforce? 

There's no doubt that many salon owners have asked themselves the above questions and more. 

Creating a cancellation policy that you and your team are comfortable enforcing can be a difficult topic to tackle. 

In this episode, we discuss this overall topic and the many factors that go into creating an effective cancellation policy. 

We wear many hats as a business owner. Making the best use of our time helps us be the best version of ourselves & most importantly the best leader we can be for our team.
 
In this episode Derek & Jill talk about how to optimize your time, plan your day for high efficiency, and avoid procrastination.

Your business practices and hiring strategy say a lot about the type of salon culture you have created or want to be known for. 

In this episode, Jill and Derek discuss the differences between poaching and recruiting hairdressers, why you need to think deeply about the type of strategy you choose, and how it will reflect on yourself and your brand. 

Salon walkouts are a harsh reality that many salon owners have faced, are facing, or will face. 

In this episode Derek & Jill unpack the details around salon walkouts, their personal experience with them, and how you can overcome them. 

The "suck it up buttercup" mentality that was prevalent within the beauty industry for as long as many of us can remember has made a huge shift and change.

Modern Salon owners that want a healthy culture must understand that employee mental health and well being needs to be considered, addressed, and openly discussed.

In this episode we talk about the challenges that Salon owners may have in this area, and how to evolve your thinking and systems to meet the needs of the modern day employee.

The front desk has been a staple in a hair salon for as long as many of us can remember. It's has been the center of welcoming clients, scheduling appointments, checking clients out, and much more. 

In this episode we discuss the pros and cons of having or removing your front desk and why it's important to make a decision based on your overall business culture. 

One on one meetings are an essential part of a healthy salon culture. They create important space for you to connect with your team on an individual basis and help you build your relationship with them.

 Allocating time for each team member on a regular basis shows the commitment you have to their growth and brings in a coaching and mentorship dynamic that is lacking in many salons. 

In this episode Derek & Jill will help you understand the importance of one on one meetings, how often you should have them, and how to make the most of each meeting.