Is trust the foundation of all successful business relationships? Will AI replace human leadership roles in the future? Today, George is back and joined by Laurence Haughton, a former producer for ABC radio, author, and management consultant with over twenty years of frontline experience in the manufacturing, retail, media, and service industries. 

We invite Laurence into the Ratermann Idea Vault with George in this episode. They discuss the crucial role of trust in both personal and professional relationships. They explore the evolution of managerial roles in the face of advancing AI and the timeless necessity of human leadership and mentorship.

In This Episode:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

Shipping versus self-repair: Is the cost of class training worth it? Get the financial breakdown from industry experts. Today, we dive into another Solution Session, where we address a customer’s query about liquid cylinder maintenance and repair. Devon Goodman, our Northeast Sales Manager, joins me, who sheds light on the intricacies of liquid cylinder repair, the benefits of professional training programs, and how these services can save significant costs and downtime for your operations.

In This Episode:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

Can DK-Lok fittings replace your existing brand without a hitch? What's the secret behind DK-Lok’s flexibility across major brands? Marie dives into Ratermann's new DK-Lok product line in today's quick-hit Solution Session. Joining her are experts Lance Looper and Hiten Bhatia. Together, they explore the versatility and interchangeability of DK-Lok fittings with other brands, discuss oxygen cleaning services, and touch on the complementary tubing options Ratterman offers.

In This Episode:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

Is your delivery operation suffering from high labor costs? What makes our Arctic Fox tanks the "Cadillac" of microbulk tanks?In today’s solution session, we address a customer query about the compatibility of Arctic Fox tanks with Orca fill trucks, specifically for urban delivery environments. Joining us is Greg Richardson, our Northwest Territory Manager at Ratermann. Greg brings in-depth insights into how our Arctic Fox tanks fit these setups and enhance efficiency with their advanced design and technology. 

Whether you're a distributor looking to optimize your operations or just curious about the latest in micro bulk delivery solutions, this episode is packed with valuable information. So, let’s jump right in!

In This Episode:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

How do you ensure your pressure relief valves are the correct thread size? Why is proper system cleanliness crucial for avoiding pressure relief valve malfunctions? In today's special solution session, we dive into the world of pressure relief valves with resident expert Eric Mensik, Cryogenic Account Manager at Ratermann. We'll address common questions and troubleshooting tips straight from a customer call.

Eric shares his expertise in determining thread sizes, the importance of regular maintenance, and the perils of faulty pressure relief valves. We'll also discuss the top-notch services offered at our Houston location, from ASME-certified testing to in-house liquid cylinder repair training.

In This Episode:

📧 Reach out to Eric via email: [email protected]

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

From scorching Texas summers to frigid Canadian winters: Why is the temperature a crucial factor in vaporizer sizing?

Today, Lance Looper, our vaporizer specialist, will share his extensive industry knowledge about the different materials used in vaporizer construction, such as monel, stainless steel, and aluminum. Lance will also explain the process of sizing a vaporizer, emphasizing the importance of considering factors like pressure, flow rates, and ambient temperatures.

IN THIS EPISODE:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

When should you repair vs. replace an industrial hose? Get expert guidance from Ratterman's "hose guru" Patrick Kirk. Welcome to this special episode of the High Pressure podcast. Today we're kicking off a new series called "Solution Sessions" where we dig into specific problems and questions that customers have been asking about through our help center.

In each episode, we'll play a recorded customer call and then bring in one of Ratermann's experts to provide guidance and answers. Our goal is to help you troubleshoot any similar issues you may be facing.

In today's episode, a customer calls in about a leaky hose and hose maintenance. To tackle this topic, I've brought in our resident hose guru, Patrick Kirk. Patrick has a wealth of knowledge about hoses and fittings.

IN THIS EPISODE:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

Can autonomy and cultural integrity coexist with expansion? Today, Tisha Rodgers reveals how her company, A-OX Welding Supply, managed to achieve just that by opting for a partnership instead of selling out.

Tisha's journey is truly inspiring. She began her career as an aviation electronics technician and naval air crewman in the Navy before transitioning into the family business. In this conversation, she discusses A-OX’s new partnership with Meredith, an exciting strategic move that enables A-OX to maintain its autonomy, culture, and workforce while gaining additional capital for growth.

Tisha also provides valuable advice for industry professionals, highlights the increasing demand for cobots over traditional welders, and explains how A-OX continues to meet customer needs with unique, tailored solutions.

In This Episode:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

Want to implement cultural change in your organization? Learn why trusting employees is a crucial step. Today, we welcome Mike Weller, a veteran in the industry and former president of Miller Electric.

Mike shares some of his invaluable insights from his tenure at Miller Electric, where he led the company's remarkable growth from $200 million to $1.2 billion. He emphasizes the power of fostering a family-like atmosphere, promoting from within, and maintaining flexibility without compromising on quality. Mike also highlights the critical role of innovation, employee empowerment, and community involvement in achieving business success.

In This Episode:

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/

What does it take for a family business to grow from 12 to 120 employees? Today, we have a special treat for you as we delve deep into the inspiring journey of Leonard’s Syrups, a family-owned business founded in 1964 that has grown from humble beginnings into a diversified industry leader. Our guests, the mother-and-son duo Sherri and Lucas Iskra, share fascinating insights about their company’s evolution, from selling soda to providing comprehensive beverage services and their innovative steps into the cannabis industry.

In this Episode:

🔗 Find out more about Leonard’s Syrups: https://www.leonardssyrups.com/

🔗 Find out more about Ratermann Manufacturing: https://www.rmiorder.com/