In this episode, Colette Brown, Chief Human Resources Officer of Stony Brook Medicine, discusses what actually builds (and breaks) a healthy culture. She dives into why leaders should address behavior instead of attitude, the red flags hiring managers keep talking themselves into ignoring, and the 15-year stay-at-home mom who became her favorite hire.
With nearly 40 years in healthcare HR, including stops at Melmark, Presby’s Inspired Life, and Crozer-Keystone Health System, Colette brings stories from the trenches and practical tools any leader can use on Monday morning.
Key Takeaways:
00:00 Introduction.
06:26 Defining great leadership as a set of behaviors, not a personality type.
11:05 "The more you demand respect, the less you deserve it."
13:15 What a toxic culture actually feels like from the inside.
16:31 Attitude vs. behavior, and the concept of "pinpoint behavior."
21:22 Colette's hiring philosophy: skills can be taught, values can't.
27:03 The best hire she ever made — a 15-year stay-at-home mom who became a director of comp and benefits.
30:03 The common thread behind Colette’s biggest hiring misses.
Resources Mentioned:
Colette Brown
https://www.linkedin.com/in/colettebrownhr/
Stony Brook Medicine | LinkedIn
https://www.linkedin.com/company/stony-brook-medicine/
Stony Brook Medicine | Website
https://www.stonybrookmedicine.edu
Mercy Health System (Southeastern Pennsylvania)
https://www.mercy.com
Melmark | LinkedIn
https://www.linkedin.com/company/melmarkpennsylvania/
Melmark | Website
https://www.melmark.org
Presby’s Inspired Life | LinkedIn
https://www.linkedin.com/company/inspiredforgood/
Presby’s Inspired Life | Website
https://www.linkedin.com/company/inspiredforgood
Crozer-Keystone Health System
https://www.crozerhealth.org
Kelly Services
https://www.kellyservices.com/find-a-job/
SUNY Human Resources Association
https://www.suny.edu/hr/
"The Devil Emails at Midnight" by Mita Mallick
https://www.amazon.com//dp/1394316488
Cassis (French bistro in Huntington, NY)
https://bistrocassis.com
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