Hire The Smile

COVID is returning with a bit of a vengeance, the second wave is real. In this episode, we talk about a few articles that discuss how COVID-19 is impacting employee engagement and work environments.  If you have any questions at all, please email [email protected] or message us on social media.

Articles:

4 in 10 workers 'less motivated' since COVID-19 crisis

What we really need is employee DISengagement | The Context Of Things

Wins and Fails:

Shut Up and Work: Covid Gag Rules Leave Everyone in the Dark

This Company Is Laying Off Employees Via Text Message

Ted Lasso - https://www.youtube.com/watch?v=3u7EIiohs6U

I met Kathrin Siemer at one of our Oculus Summits in Europe around 8 or 9 years ago. One of the themes of that Summit was HR. It was such a pleasure to meet someone who shared the interest that I had for taking great care of the people that we work with. At the time she was the practice manager for a rapidly growing equine practice in Germany. I was able to visit the practice 3 years ago and I was so impressed at how their people first attitude helped propel their growth. When I found out that Kathrin started her own coaching business I knew we had to have her on the podcast. I hope you enjoy her insights on what makes a great Human Resource program.

https://www.kathrin-siemer.de/

https://www.tierklinik-luesche.de/ 

In this episode, Dr. Mike Pownall and Katie Ardeline discuss two articles pertaining to trust, empathy and caring for your people. 

Everything Starts with Trust

What would Bill Campbell do?

Visit www.oculusinsights.net or email [email protected] if you have any questions about anything we have discussed or anything pertaining to your veterinary practice. 

Welcome to episode 5 of Hire the Smile, the podcast where we discuss human resources for veterinarians. In this episode, Katie and Mike are joined by Sue Armstrong of Oculus Insights as they discuss how many of the external factors we are facing now impact how we manage the people we work with. Also, we dig into our Human Resources Wins and Fails.

The articles discussed in today's episode are:

U.S. Employee Engagement Hits New High After Historic Drop

Why Examining Employee Experience Strategies is a Must During Uncertain Times

COVID-19 is evaporating casual connections and why that’s bad

CultureLab Podcast

Against the Rules with Michael Lewis

In this episode Dr Mike Pownall and Katie Ardeline discuss combatting leadership burnout, the Oxygen Mask Theory and how developing practices to deal with challenges and enhance your emotional well-being will help you avoid burnout and combat future threats.

These theories are discussed at length in these articles:

Why COVID-19 is aggravating leadership burnout

This Is The Best Way To Avoid COVID Burnout

Any questions at all or topics you would like to hear covered in future episodes please reach out to [email protected]

In this episode Dr Pownall and Katie Ardeline have a discussion surrounding these two articles: 

4 Things My New Manager Did That Caused Me To Quit

The biggest lie in HR - People leave managers not companies - Culture Amp Blog

Followed by their renowned "HR Wins and Fails"

If you have any suggestions on topics you would like to hear covered please reach out on social media or email [email protected]

In this episode, Dr Mike Pownall and Katie Ardeline of Oculus Insights continue their bi-weekly conversations surrounding Human Resources. Today they discuss two articles focusing on micromanagement and trust and close with their renowned "HR Wins and Fails". Enjoy!

The Ultimate Guide To Micromanagers: Signs, Causes, Solutions

Do You Really Trust Your Team? (And Do They Trust You?)

Join Dr Mike Pownall and Katie Adeline, of Oculus Insights, for their Human Resources series "Hire the Smile". These episodes will be conversations about Human Resources with a focus on veterinary practices and discussions of recent articles in the news. Each episode will close out with HR wins and fails from around the globe. 

Here are the articles referenced in this episode:

Job Interviews Don't Work

How To Design A Better Hiring Process

In this episode, Mike Pownall DVM MBA talks about his life as an entrepreneur. The format answers questions that were submitted to him after his presentation at the virtual Global Veterinary Career Summit. 

Here are the links to books referenced in this episode:

The E-Myth Revisited: Why Most Small Businesses Don't Work And What To Do About It

Good To Great: Why Some Companies Make the Leap And Others Don't

Nine Lies About Work

In this episode, Dr. Mike Pownall and Katie Ardeline have their regular exchange surrounding Human Resources where they discuss two recent articles and talk about some HR wins and losses. 

Here are the links to this week's articles: 

Why Working Four Days And Getting Paid For 5 Could Be A Reality Post-Covid 19

Employee Burnout: The Biggest Myth