Regan Brown, Host, and Kelly Zibell, Senior Vice President of Communitas, interview Donald Disbro of Standpoint Construction to discuss storm restoration management and the steps associations can take to prepare for storms and fires.

Regan Brown, Host; Bill Mann, President of The G.B. Group Construction & Painting; and Kelly Zibell, Senior Vice President of Communitas, interview John Gill, Partner at Hughes Gill Cochrane Tinetti, P.C., about ethics and fiduciary responsibilities within the HOA industry. They discuss core ethical duties of HOA board members, handling conflicts of interest, maintaining confidentiality, and common ethical pitfalls faced by board members. 

Chapters

00:00 Introduction and Background
03:02 Ethics and Fiduciary Responsibilities of HOA Board Members
07:59 Conflicts of Interest and Disclosure
14:28 Maintaining Confidentiality and Transparency
36:43 The Role of Managers in Board Dynamics

Regan Brown, Host, and Bill Mann, President of The G.B. Group Construction & Painting, interview Laura Otto, Senior Editor of Digital Content with CAI National, discussing pool rules and etiquette in HOAs.

Chapters

00:00 Introduction and Background
01:41 Pool Rules and Specifics
03:47 Common Problems and Enforcement
06:22 Changing Pool Policies
08:45 Pets and Other Considerations
11:07 Evaluating and Updating Pool Rules
14:30 Pool Monitors and Security Measures
20:03 Communication and Education
23:12 Indoor Pools and Additional Considerations
24:21 Security Measures and Challenges
26:18 Supporting Communities in Times of Crisis
28:50 Conclusion and Final Thoughts

Regan Brown, Host, and Bill Mann, President of The G.B. Group Construction & Painting, interview Tasha Parmelee, President of Next Step Community Management. They discuss the role of technology in customer service and the importance of maintaining human interaction in the HOA industry.

Chapters

00:00 Introduction and Background

04:05 Prompt for Writing about Technology and Customer Service

06:20 The Role of Technology in Customer Service

08:27 Balancing Automation and Personal Touch

10:10 Building Trust and Meaningful Relationships

12:50 Leadership and Accountability in Implementing Technology

21:26 The Lack of Critical Thinking Skills in Today's Education System

27:36 Balancing Technology and the Human Touch in Management

32:35 The Future of Technology in Management

36:27 Challenging Situations in HOA Management

Regan Brown, Host; Bill Mann, President of The G.B. Group Construction & Painting; and Kelly Zibell, Senior Vice President of Communitas, interview Doreen Tejeda, Senior Vice President of Operations for Gordian Business Solutions, as she discusses essential leadership skills.

Chapters

00:00 Introduction and Background

02:47 The Four Key Traits of Effective Leadership

05:48 Communication and Difficult Conversations in Leadership

10:05 The Role of Emotional Intelligence in Leadership

25:06 Work-Life Balance and Flexibility in the Workplace

29:59 Humorous Story: Challenging Community with College Students

Regan Brown, Host, interviews Joe Rocky of Elite Business Conversations about the concept of absentee ownership and its benefits for business owners, especially those looking to retire or transition their businesses to the next generation.

Chapters

00:00 Introduction and Overview

03:00 The Benefits of Absentee Ownership

08:49 Implementing Absentee Ownership in Any Company

14:46 Creating a Legacy of Income for Future Generations

23:23 Empowering Employees for Improved Performance

31:54 The Importance of Trusting the Process and Stepping Away

36:18 Conclusion and Contact Information

Regan Brown, Host; Bill Mann, President of The G.B. Group Construction & Painting; and Kelly Zibell, Senior Vice President of Communitas, interview Stacy Gerowitz, a community manager and board member of CACM, as she shares her community's journey with Pickleball.

Chapters

00:00 Introduction and Background

01:48 Converting Tennis Courts to Pickleball Courts

05:56 The Noise Issue and Complaints

09:05 The Popularity of Pickleball and the Need for More Courts

12:08 Community Reactions and Challenges

14:57 The Impact of Pickleball on HOAs

23:02 Advice for HOAs Considering Pickleball

28:04 The Role of HOA Boards and the Future of Pickleball

31:05 A Funny Story and Conclusion

Regan Brown, Host; Bill Mann, President of The G.B. Group Construction & Painting; and Kelly Zibell Senior Vice President of Communitas interview Amy Tinetti, a shareholder at Hughes Gill Cochrane Tinetti, P.C. They delve into the consequences for HOAs that have not complied with SB 326.

Regan Brown, Host, interviews Barry Gluck from Wasens Water Monitoring. They discuss Wasens technology for preventing water leaks in mid-rise and high-rise buildings.

Regan Brown, Host, and Bill Mann, President of The G.B. Group Construction & Painting, interview Jennifer Viley, founder and CEO of Parker Beth Search Partners, to discuss hiring trends for skilled workers and the challenges that come with them.