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Josh is talking to his girlfriend, Stacy, complaining about the community service situation and talking about Nora. Stacy asks, "You call your local sheriff by her first name? Weird."
So, Josh makes it to community service a little late and starts complaining about Nora to this woman, but she's not having it. Everyone loves Nora. Nora's son, Theo, is there, recognizes him, and asks him to help with a project. They're in need of some art supplies, so Nora reluctantly agrees to give him a ride, and they clash constantly.
After trying to help Theo make the perfect ornament, Theo invites Josh over to their house. He reads Theo a bedtime story and then discovers that apparently, he doesn't know how to hug. So, after Theo goes to sleep, Nora helps Josh learn how to hug.
The next day, they work on the ornament but need inspiration, so they head to the Christmas carnival. They're having a blast until Stacy shows up unexpectedly.
Theo is hurt when he finds out that Josh is going to Sydney, and Nora tells him that Josh is good on his community service.
Josh and Sarah go to spend Christmas with his parents, and he gifts them a place at a retirement home. They are clearly offended by this.
Josh feels discouraged and goes for a walk, struck by inspiration. He runs back to give Theo an ornament that is perfect for what he was hoping for. Nora is shocked to see Josh again, but when she sees the ornament, she can't say no. They bring the ornament to the contest, and it wins!
Sarah shows up and says, "You said you were just dropping off an ornament," implying you'd be back. Fair enough.
She watches as he hugs Theo and shares a moment with Nora.
When they return to his parents' place, Sarah tells him that she can tell something has changed. She says she's going to Sydney tomorrow because it's what she wants, and it's up to him if he comes too. Before he can respond, lightning strikes, and the power goes out.