Home Care U

Without your caregivers, your agency doesn’t exist. So how do you keep them happy and engaged? Becky Reel, Founder of Reel Home Care Consulting is here to explain the magic of small, unexpected gestures—like surprising a caregiver with their favorite coffee or celebrating their work anniversary with a personal touch. We’ll also discuss how creating a culture where caregivers feel genuinely valued translates directly into better client care. When your caregivers are thriving, your agency is too.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

An applicant lifecycle can have anywhere from 5-20 touchpoints. While speed is important, it’s not always the answer. Brittany Kase of Carework returns to breakdown the applicant lifecycle, tools and channels that can improve the applicant experience, and common stages where applicants tend to drop off.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

Indeed remains the top recruiting channel for home care, but the landscape of job ads is changing. Brittany Kase, an Account Manager at Carework and an expert in Indeed recruiting, spends her days immersed in Indeed. She helps home care agencies nationwide craft, manage, and optimize their job ads for better performance. Brittany is here to share her insider knowledge on navigating Indeed’s evolving features and maximizing results—tune in to learn specific tips for attracting top talent on Indeed.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

In part two with A Place at Home's co-founder, Dustin Distefano, we uncover the secrets to operational success in the home care From tactical strategies in finance, sales, recruitment, and care to coaching franchisees through plateaus, Dustin shares invaluable insights for long-term business growth. Tune in to learn how they’re setting up for success over the next decade and the challenges they've conquered along the way.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

In this episode, I sit down with the co-founder of A Place at Home to explore their journey from starting the business to building a national franchise. We dive into the key strategies that led to their success, the challenges they've faced, and their mission to embrace diversity. Plus, get a glimpse into what they’re focused on today and their exciting vision for the future of home care.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

2025 is around the corner and year end planning quickly becomes goal-setting for the new year. Steve returns to talk about establishing goals and expectations for a new year—specifically, we'll highlight long-term sales goals, establishing and increasing rates, and tactics to help you close more leads.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

It's Q4 and everyone should be thinking about year-end planning. Steve Weiss, CEO of Home Care Evolution, and industry recognized thought leader and sales expert is here to share what a successful year-end business plan should look like. We'll also talk about the upcoming election, policies and trends that will impact home care, and how to future-proof your business during these turbulent times.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

Lifetime Care at Home was one of the first non-medical home care agencies in the country to incorporate the CMS Quadruple Aim Value Based Care pillars into its care model. Guy Tommasi, former Managing Director of 13 years, is here to share how he captured millions in revenue by increasing cases, improving operations, and elevating company culture.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

In a highly saturated market, the coffee and donut method doesn’t stand a chance. Wayne Morgan, Owner of Amada Central NJ is here to share how he sold millions year over year as a home care marketer, leading him to start a home care business of his own.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co

Virtual assistants are transforming some home care businesses, from recruitment to on-call support. Regina Asuncion, CEO of a leading virtual assistant firm, shares the honest truth about the pros, cons, and everything in between when it comes to outsourcing critical home care tasks. Whether you're curious about the cost-effectiveness or the challenges involved, this episode will give you a clear picture of whether or not you should consider virtual assistants for your home care operation.

Enjoying the show? Send me a text and let me know!

Learn more about Careswitch at: careswitch.com
Connect with the host on LinkedIn: Miriam Allred

This episode was produced by parkerkane.co