Home Service Happy Hour

Hey there, Home Service Homies!

In this episode, we kick things off with Holly Moore’s story — from cleaning houses at 18 to building a six-figure business with confidence, systems, and faith. We talk about how she overcame fear, stepped into leadership, and started helping other women grow in business too. Her journey is packed with the kind of real-life experience that hits home for anyone building something meaningful.

In the second half, we’re joined by Rob Anderson and Forrest Moore as we shift gears into hunting stories, early life lessons, and some good old-fashioned storytelling. It’s a fun mix of business, personal growth, and community — the kind of conversation that keeps it real from start to finish.

Hey there, Home Service Homies!

In this episode, we sit down with Robert Keefer to talk about how getting fired was the spark that launched a thriving journey through lawn care, restoration, and branding. He shares how building multiple businesses with his wife, walking away from misaligned partnerships, and leading a remote team in the Philippines shaped his mission-driven approach.

We also dive into the power of mascot-led branding, the launch of Kongify, and how Keefer’s helping home service pros grow by standing out—not blending in. If you’re juggling parenting, leadership, and purpose, this one hits home.

Hey there, Home Service Homies!

In this episode, we dive into a wild turkey hunting story that turns into a full-blown business analogy—complete with one-legged turkeys, eye injuries, and unexpected wins. I’m also talking about what’s happening with our team at Best Damn Bookkeeping now that we’ve hit 20 people, and why our swag game beats anything from corporate life.

We also get into travel plans for the summer—Philippines, Italy, Denver—and all the chaos in between. If you’ve ever tried balancing business with life, adventure, and a little bit of bourbon, this one’s for you.

Hey there, Home Service Homies!

In this episode, Brannon Fowler shares how he built a successful trash bin cleaning business from scratch—scaling from one truck to a national brand. Ashley Bissing joins in to explain how she uses Facebook ads and authentic marketing to drive recurring revenue for home service companies.

We dive into route strategy, building community, and why most entrepreneurs fail at marketing. If you're in the home service space or exploring niche markets, this episode is packed with real-world tactics and growth insights.

You can visit their website at thetrashcancleaners.com (Brandon Fowler) and onelovesocial.media (Ashley Bissing) to know more about them.

You can also join their Facebook group - Bin Cleaners Network (North America)

Hey there, Home Service Homies!

In this episode, we dive into how goal setting can either lift your business—or crush your culture. I break down why static, one-time goals might be setting you and your team up for disappointment, and how recurring, behavior-driven goals can keep your business focused, motivated, and moving in the right direction.

I also talk through why client attrition is the most important metric we track at Best Damn Bookkeeping, and how aligning your goals with your company’s core values creates a stronger, happier team. If you’ve ever hit a goal and thought, “now what?”—this one’s for you.

Hey there, Home Service Homies!

In this episode, I’m hanging out with Dan Young from Service Pixel and we’re diving into how AI is reshaping the home service industry. We cover everything from social media automation and brand consistency to wild conversations about AGI, regulation, and even whether lazy people might run the world.

This one's packed with laughs, beer, and real talk about what AI means for your business, your job, and your future. Whether you're curious or concerned, you're going to want to hear how fast this tech is moving—and what you can do about it right now.

Hey there, Home Service Homies!

In this episode, we dive into how AI is changing the game in home service. From phone support and bookkeeping to marketing and hiring, I talk through how fast it’s evolving, what scares the hell out of me, and where I still think people matter most. Plus, we get into how to stay relevant when AI is doing the work faster than we can learn it.

I also break down why client attrition is the most important metric in any recurring service business. If you’re losing clients, there’s something broken—and we talk through what that means, how to fix it, and how it ties back to your happiness and growth. And yep, we had another Price is Right showdown, so you know it’s still a party.

Hey there, Home Service Homies!

In this episode, we dive deep into why client attrition is the most important metric for recurring service businesses. We unpack the connection between team happiness, customer retention, and sustainable growth—plus how goal-setting, onboarding, and production rate all tie back to keeping clients long term.

I also share real stories about bad hires, onboarding failures, and the value of learning from client loss without making excuses. Whether you're running a maid service, HVAC company, or lawn care business, this one's for you if you're tired of chasing new leads and want to build something that actually lasts.

Hey there, Home Service Homies!

In this episode, I hang out with Ryan Lee on the Lighting for Profits Podcast and we get into the real stuff that home service business owners deal with every day. I talk about how I approach pay-for-performance, why performance-based pay systems solve more problems than they create, and how to avoid the burnout that comes from chasing the wrong goals.

We also dive into how I think about happiness in business, what goal setting should look like, and how doing the work that fills your cup—not just your bank account—can totally change the game. If you're building a business to gain freedom, not lose your mind, this one’s for you.

Hey there, Home Service Homies!

In this episode, we dive into performance pay, team incentives, and how to clean up the inefficiencies that make your business a total $h!t show. Justin Owen from Department of Doody shares how he built a seven-figure pet waste removal company and scaled himself out of the field with smarter systems and paper performance.

We talk through pay structures, call-backs, and managing techs who can’t even find the right house (no, seriously). If you’ve ever dealt with team drama, route density problems, or just want to stop stepping in the same $h!t every week, this episode hits home.