HOSPO HACKS

HOSPO HACKS

By johnwaltonwBusinessEntrepreneurshipManagement
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HOSPO HACKS episodes

  • HOSPO HACKS with Sean Henley - From Compliance to Customer Experience: The Tech Revolution in Hospitality
    What happens when technology, customer experience, risk and regulation all collide?
     
    In this episode of Hospo Hacks, we sit down with Sean Henley, CTO of SaucedIT, to unpack what it really takes to build technology that works not just for the business, but for the people using it.
     
    In this episode, we cover:
    • Why understanding your customer should come before building the tech
    • Customer support vs. true customer success
    • Cybersecurity, regulation and operational resilience
    • How to prioritise technology based on risk
      • If you’re a pub owner, operator, or simply passionate about the hospitality industry, Sean’s perspective will give you new ways to think about technology, customer experience and the future of hospitality.
      32 min
    • HOSPO HACKS with David Clifton CEO of Momento Hospitality

      Hospo Hacks with David Clifton

      In this episode, David Clifton shares raw insights from decades in hospitality—from running pubs and hotels to navigating compliance and building strong teams. We dive into what makes venues thrive, the challenges leaders face, and practical hacks every operator can use today.

      🎙️ Real talk. Real stories. Real hospo hacks.

      49 min
    • HOSPO HACKS with Colin Fassnidge

      In this episode of Hospo Hacks, we sit down with the outspoken and passionate Colin Fassnidge—chef, restaurateur, and TV personality known for his no-nonsense approach to hospitality. Colin shares raw insights into the highs and lows of running a kitchen, what it takes to survive in the industry, and how to lead with both grit and heart. From staffing struggles to staying creative under pressure, this chat is packed with practical wisdom and candid truths. Whether you're a budding chef or seasoned operator, Colin’s hacks will inspire and challenge you to rethink how you run your venue.

      57 min
    • HOSPO HACKS opens with Matt Moran

      Welcome to the HOSPO HACKS PODCAST  where we dive deep into the minds of industry leaders, innovators, and influencers shaping the future of business, tech, and culture.

      Each episode, we sit down with game-changers, disruptors, and visionaries to uncover their journeys, insights, and the lessons they’ve learned along the way. Whether you're an entrepreneur, a creative, or just someone hungry for inspiration, this podcast is for you.

      41 min

    About HOSPO HACKS

    From the publisher's feed

    Welcome to the HOSPO HACKS PODCAST where we dive deep into the minds of industry leaders, innovators, and influencers shaping the future of business, tech, and culture.