Hotel Soprana: A Year in Hotel Life

Hotel Soprana: A Year in Hotel Life

By Diana SopranaBusinessManagement
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Hotel Soprana: A Year in Hotel Life episodes

  • Episode 10 - Interview with Hotel Soprana visitor Tomas Perers

    In this Hotel Soprana episode we are speaking with our guest at Hotel Soprana - Tomas Perers, owner at NordFjord Hotel in Norway, who shares his inspiring story about his career as a chef that turned into owner of several hotels in Scandinavia - from changes in the career to transformations in hospitality sector, managing hotel remotely and changes in hospitality sector. Join us in this episode and subscribe for the newest episodes!

    If you have any comments or would like to join our podcast as a guest, reach out to us ⁠⁠⁠⁠[email protected]⁠⁠⁠⁠.

    31 min
  • Episode 9: April - How to onboard and train new hotel team?

    In this episode of Hotel Soprana podcast for hoteliers together with ⁠⁠⁠⁠⁠Diana Soprana⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠Sebastian Wanitschka⁠⁠⁠⁠⁠ we are speaking about hospitality sector in April, where we are getting ready for onboarding the best teams for best guest experience. Planning growth for your summer season? Definately join us! 

    If you have any comments or would like to join our podcast as a guest, reach out to us ⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠.

    21 min
  • Episode 7: March - how to hire for your hotel and not get ghosted by candidates?

    In this episode of Hotel Soprana podcast for hoteliers together with ⁠⁠⁠⁠Diana Soprana⁠⁠⁠⁠ and ⁠⁠⁠⁠Sebastian Wanitschka⁠⁠⁠⁠ we are speaking about hotel industry in March, where we are getting ready for hiring internationally. Planning growth for your summer season? Definately join us! 

    If you have any comments or would like to join our podcast as a guest, reach out to us ⁠⁠⁠⁠[email protected]⁠⁠⁠⁠.

    18 min
  • Episode 6: February - 5 Love Languages of Your Clients and Team members

    In this episode of Hotel Soprana podcast for hoteliers together with ⁠⁠⁠Diana Soprana⁠⁠⁠ and ⁠⁠⁠Sebastian Wanitschka⁠⁠⁠ we are speaking about hotel industry in February, which we dedicate for building sense in your teams, teambuilding, trainings and process reviews. 

    If you have any comments or would like to join our podcast as a guest, reach out to us ⁠⁠⁠[email protected]⁠⁠⁠.

    24 min
  • Episode 4: December - Wishlist for Hotel Success

    In this episode of Hotel Soprana podcast for hoteliers together with ⁠Diana Soprana⁠ and ⁠Sebastian Wanitschka⁠ we are speaking about the unique challenges faced by the hotel industry during the festive season of December. We explore the heightened stress levels due to Christmas events and the impact on both staff and management. The conversation takes a deeper dive into family-run hotels, focusing on the critical aspect of succession planning where we speak the right time and signs for a founder to pass on the leadership baton to the next generation.Sebastian emphasizes the importance of having a clear vision for the hotel's future and the necessity of preparing a 'wish list' to facilitate smoother transitions. He advocates for effective communication and alignment within the team to manage the holiday season's stress. The discussion also covers the delicate balance of authority and decision-making in family businesses and the potential obstacles to progress when senior members are reluctant to relinquish control in hotel management.


    If you have any comments or would like to join our podcast as a guest, reach out to us ⁠[email protected]⁠.

    23 min
  • Episode 3: November - Investing in long-term growth: Team training and Upskilling

    In November episode, industry experts Diana Soprana and Sebastian Wanitschka discuss how to harness technology to boost team performance and cohesiveness and create a work environment that fosters growth and productivity. Discover your team's potential of cross-training and leveraging internal resources, gain practical tips on using multimedia tools for seamless onboarding. Join us as we explore effective communication techniques and ways to navigate seasonal challenges. Tune in for a deep dive into shaping a future-ready team that thrives in any circumstance.

    If you have any comments or would like to join our podcast as a guest, reach out to us [email protected].

    23 min
  • Episode 2: Skiing Season Prep: Overcoming Workforce Challenges

    As the first snowflakes of the season grace the mountaintops, the air at the digital Hotel Soprana is abuzz with anticipation and the crisp scent of winter adventures.

    Join us, Diana Soprana and Sebastian Wanitschka, as we navigate through the behind-the-scenes exploring the multifaceted aspects of gearing up for the skiing season in the hotel industry.

    Stay tuned for our next episode where we'll dive deeper into the pandemic's ripple effects on our industry.

    If you'd like to join us in the podcast or suggest the topics, feel free to email us: [email protected].

    22 min
  • Episode 1: Embracing Tech Innovations in Hotels

    In this episode, join us to explore the dynamic world of the hotel industry, emphasising the blend of technology and guest experience. We discuss:

    • Reflecting and innovating in the post-season phase.
    • Defining true innovation: it's more than just new tools; it's about results.
    • The pivotal role of feedback in shaping guest experiences.
    • How AI can personalize and elevate the guest journey.
    • The challenge and promise of integrating diverse tech platforms.
    • Striking the right balance between automation and the human touch.
    • The rising significance of loyalty programs and the revenue perks of personalization.
    • A glimpse into the pandemic's impact on hospitality and its influence on loyalty.

    Stay tuned for our next episode where we'll dive deeper into the pandemic's ripple effects on our industry.

    If you'd like to join us in the podcast or suggest the topics, feel free to email us: [email protected].

    20 min

About Hotel Soprana: A Year in Hotel Life

From the publisher's feed

Hotel Soprana Podcast offers a captivating journey through a year in hotel life.