Are you overwhelmed by the amount of work on a daily basis that it takes to run your company? Do you want the freedom to do what you want whenever you want?

In this interview, Anthony Santini Owner of Hybrid Salon reveals how he got the freedom to pursue new business ventures by giving his employees more control. You will also discover how he was able to create manuals for his employees, systematize their job roles, and take control of his time in a people-oriented business!.

 

 

In this Episode You will Discover:

* How Anthony created a training system specific to his salon that outlined expectations for his employees.

* Why Anthony delegated all of the employee training to one trainer.

* Why Anthony has monthly meetings to find out how his systems are working.

* How Anthony has his employees make changes to the manuals.

* How Anthony’s bigger vision of starting a hair salon academy drove him to systematize his businesses.

* How Anthony uses a referral program to grow his client base.

* Why Anthony hires people with little or no experience.

 

Episode Transcript:

OWEN: My guest today is Anthony Santini and he’s the owner of Hybrid Salon. Anthony, welcome to the show.

ANTHONY: Thank you. It’s great to be here.

OWEN: The whole goal of this podcast is to get entrepreneurs like yourself who has been able to systematize their entire business so it runs without you, to come in here and share how you did it, so that we can go through that journey of how you actually did it. But before we talk about the experiences you have let’s talk about right now. What are some mind blowing results that you now experience as a result of going through that process of systematizing your business?

ANTHONY: The most amazing thing that I can say is that I don’t need to be present 100% of the time. I really didn’t think that was possible because I’m in a people business but I really don’t need to be there.

OWEN: That’s awesome. How has your company been transformed as a result of systematizing your business?

ANTHONY: It’s passed on a lot of accountability to my employees that really stepped up and taken control of what they’re doing. So it’s allowed them to have some responsibility and leadership in their roles. But for my business itself it’s just allowed it to grow, because I have a chance to work on advertising, publicizing, and getting people to the doors versus doing the work.

OWEN: Wow, that’s so true. We’re going to talk about what exactly your business is in a minute. I’m wondering how has your personal life been transformed as a result of systematizing your business?

ANTHONY: Well, I have wonderful time to do the things I enjoy. For myself personally I’m someone who really enjoys looking into other business ventures. It gave me a chance actually to step away from working so hard. And I found another business to invest in, and another business to start. For me it’s given me more time to create more income for myself and more growth.

OWEN: Yeah. I think during the pre-interview you mentioned as a result of systematizing your business you’re able to acquire another salon and now you’re in the process of opening a beauty school just so the listener knows what you’ve been able to achieve. And so I’m wondering now since you have systems already in place that allows the business to run without you. What will you say has been the longest time you’ve been away from it?

ANTHONY: I’ve been away from the business for a couple of months now toward the beginning of the year we started this systemizing process.