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How Choice Makes People Say Yes Faster
The final episode of The Care Plan Paradox.
Most chiropractors think offering choices makes them look uncertain.
In reality, it makes people commit faster.
In the final episode of The Care Plan Paradox, Martin Harvey breaks down why bounded choice — not authority — is what creates trust, commitment and follow-through in care plans.
You’ll learn:
– why people resist strong recommendations, even when they’re right
– how “forced choice” triggers reactance
– what behavioural science and Galinsky’s research say about giving 2–3 good options
– why autonomy increases adherence
– how to structure care plan options so they all work clinically
– how to offer payment options without feeling salesy
– and the exact phrases that make people feel in control while following your lead
If Episodes 1 and 2 explained why care plans matter, Episode 3 explains how to help people say yes to the plan that will actually help them change.
This wraps up the Care Plan Paradox mini-series — but the ideas here will shape how you communicate recommendations forever.
To learn more about the "Guardrails: How to Keep Patients on Track When Life Gets Busy" Webinar https://www.tickettailor.com/events/scotlandcollegecharitabletrust/1958894
Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
To learn more about Reactivate to Accelerate
https://insideoutpractices.thinkific.com/courses/reactivate
Learn more about Daily Visit Communication 2.0
https://insideoutpractices.thinkific.com/courses/daily-visit
Email me - [email protected]
By Martin Harvey5
55 ratings
How Choice Makes People Say Yes Faster
The final episode of The Care Plan Paradox.
Most chiropractors think offering choices makes them look uncertain.
In reality, it makes people commit faster.
In the final episode of The Care Plan Paradox, Martin Harvey breaks down why bounded choice — not authority — is what creates trust, commitment and follow-through in care plans.
You’ll learn:
– why people resist strong recommendations, even when they’re right
– how “forced choice” triggers reactance
– what behavioural science and Galinsky’s research say about giving 2–3 good options
– why autonomy increases adherence
– how to structure care plan options so they all work clinically
– how to offer payment options without feeling salesy
– and the exact phrases that make people feel in control while following your lead
If Episodes 1 and 2 explained why care plans matter, Episode 3 explains how to help people say yes to the plan that will actually help them change.
This wraps up the Care Plan Paradox mini-series — but the ideas here will shape how you communicate recommendations forever.
To learn more about the "Guardrails: How to Keep Patients on Track When Life Gets Busy" Webinar https://www.tickettailor.com/events/scotlandcollegecharitabletrust/1958894
Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
To learn more about Reactivate to Accelerate
https://insideoutpractices.thinkific.com/courses/reactivate
Learn more about Daily Visit Communication 2.0
https://insideoutpractices.thinkific.com/courses/daily-visit
Email me - [email protected]

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