Nigel Walsh is a Partner in the Financial Services Technology Practice Group at Deloitte UK, based in London. Nigel is a leader in the insurtech global movement and the host of the Insurtech Insider Podcast. Nigel is on a mission to make insurance loveable. In this week’s episode, Nigel shares a 10-year forecast as to how the insurance industry will shift as we begin to get autonomous cars and a more health-conscious population.

Key Takeaways

• A bit about Nigel and his background.
• What does Nigel do for Deloitte and how did he get here?
• How has the insurance industry evolved over the last couple of years? When is insurance not insurance?
• Traditionally, insurance has been there during a crisis or an event. As we go forward, insurance will be there before the event.
• Where is insurtech headed in the next three years?
• Nigel shares some of the challenges he foresees the space having.
• In 2030, how will the industry be different?
• Health insurance is going to change dramatically. We all want to live healthier lives and we will use customized data to see how to achieve that.
• How does Nigel aim to make insurance loveable?
• People just don’t want to engage with their insurance. This is why it’s critical to change the way insurance professionals engage with their customers.
• What does Nigel wish he learned sooner about his industry?
• New to the industry? Go exploring. There’s so much to do in this space.

Keep Getting Better

 

• Cpcusociety.org
• Deloitte.com
• Insurtech Insider Podcast
• Nigel on LinkedIn

Quotes

• “No one gets up in the morning dying to buy insurance. Doesn’t happen. But, they do get up and go, ‘How do I buy a house?’, ‘How do I get from A to B?’”
• “We know the world will not move or go ahead in the way we know it today without insurance.”
• “It’s all going to shift. It’s a question of is that going to happen in the next 10 years or not? My gut feel says in the motor space and mobility space, absolutely yes.”