In this episode of the Connected FM podcast, host Edward Wagoner, with over 30 years of experience in real estate, chats with Erik Hart, Chief Information Security Officer (CISO) at Cushman and Wakefield. Together, they dive into the crucial role facility managers play in keeping their tech choices secure. It's not just about picking the right technology — it's about implementing it correctly to avoid cybersecurity pitfalls, like ransomware, and major financial losses.

Drawing from the real-life example of the CrowdStrike incident, Erik Hart shares valuable insights into the role of a CISO, the importance of strong vendor relationships, and how FMs can safely navigate the tech landscape. They also discuss the pressure facility managers face to adopt new technologies, and how to strike the right balance between innovation and maintaining strong security practices.

This episode is packed with practical advice on fraud awareness, risk management, and how to tap into internal IT and legal resources to stay ahead in the ever-evolving world of facility management. Whether you're a seasoned FM professional or just starting out, this conversation will help you think smarter about your tech decisions.

Resources from the episode:

• A Facility Professional’s Guide to Understanding Cybersecurity Course: https://www.fm.training/topclass/topclass.do?expand-OfferingDetails-Offeringid=13716853
• The Convergence: Managing Digital Risk and FM’s Role in Protecting Digitized Buildings White Paper: https://ifma.foleon.com/white-paper/cybersecurity/
• Edward Wagoner's LinkedIn: https://www.linkedin.com/in/edwardwagoner/

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