Jing Gao popularized chili crisp with Fly By Jing in grocery retail and transformed Global aisles to include an entire set of the condiment. But, it wasn't easy. Jing talks about how building a DTC audience laid a foundation for retail, why the premium price tag was not only crucial to business health when investment was impossible to secure, but also an important step towards valuing Chinese culture, and how her version of chili crisp is traditional - not personal.