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Your team finally hits its stride, but how do you keep it that way? Learn the simple mindset that prevents conflict before it starts, builds trust fast, and keeps meetings focused. Practical scripts you can use today. 

Last week we talked about five steps to turn workplace drama into team trust. The week before that, how to handle a negative employee. Today we protect those gains by shifting how you show up, before issues grow.

Teams slip back into artificial harmony, side conversations, and missed expectations. Leaders either jump to conclusions or avoid hard talks, and meetings drag without decisions. 

Pain points
 • Circular, low-energy meetings and quiet disengagement
 • Second-guessing intentions and reacting to incomplete stories
 • Pressure to have all the answers as a new manager 

Solution
 Lead with curiosity. Desiree breaks it into four practical habits you can model and coach:

1. Assume positive intent to create space before you respond.
2. Encourage the right kind of conflict so passion fuels progress, not drama.
3. Test the story you’re telling yourself to get out of assumptions and into facts.
4. Ask better, smaller questions like “What am I missing?”, “What does success look like for you?”, and “What’s getting in your way?”, so people own the outcome.

You’ll also hear how personality wiring (DISC and Working Genius) affects your default reactions, and why curiosity beats certainty when you want a team that’s engaged, accountable, and drama-free. 

Key Takeaways
 • Curiosity before conclusions keeps conflict constructive.
 • Treat conflict as feedback to solve the real issue, not the symptoms.
 • Small, open questions unlock clarity, buy-in, and faster decisions.

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