Do you want to rapidly grow your business?

In this interview, Jeff McMenamy Owner and CEO of Teton Therapy reveals how he is able to grow his physical therapy clinic substantially year after year as result of systematizing it!

 

 

In this Episode You will Discover:

* How Jeff was able to systematize his physical therapy clinic.

* Why Jeff’s wife was working part-time in the company and why she wanted to quit.

* Why Jeff believes that pride will get in the way of growing your business.

* Why Jeff started tracking everything in his business.

* How Jeff’s executive council reports to him and helps to create policies and handle important projects.

* How Jeff got his employees to write up job descriptions for their roles.

* Why Jeff’s biggest challenge was getting his employees to buy into the systems.

* How Jeff uses corrective plans to help employees work on their weaknesses.

* How Jeff tracks and measures relevant stats in his company and turns them into to-do lists.

 

Episode Transcript:

OWEN: My guest today is Jeff McMenamy and he’s the owner and CEO of Teton Therapy. Jeff, welcome to the show.

JEFF: Thank you.

OWEN: Awesome. This show is all about getting guests like yourself where they’ve been able to systematize their business so it runs successfully without you. And I want to know how you did that. So before we jump right in to the detail of how you did that let’s talk about what are some mind-blowing results that you now experience as a result of going through that process of systematizing and automating your business?

JEFF: Well, one of the things that blows my mind is how a small business can continue grow substantially, and essentially very small markets. And so some of the things that I’ve experienced is that we track the amount of business we do and we continue to feel these all-time highs on a regular basis. And so that’s mind blowing to me that you think that you can continue to grow just by simply systematizing.

OWEN: Let’s make that clear. During the pre-interview you gave some details about that. You said that you live in a town where you have 10,000 people and then how many visitors a week?

JEFF: Yeah. We have two clinics. One is about 10,000 people and one of the communities there is more like 7,000 people. And our most recent all-time high was 340-patient visits in one week. Before systematizing I think our top we were hitting and that was very rare was about 90 visits a week.

OWEN: Wow. I’m glad you clarified on that. How will you say your company has been transformed as a result of systematizing your business?

JEFF: Well, the company has transformed into what used to be me the driving force wanting to succeed and grow the business. And I was just doing so much of it, it felt very…

OWEN: All on you, right?

JEFF: Yeah, all on me, and I love that. It was fun to play that game but as time went on it just started to become a drag. And what’s happened now is with systematizing you put others in charge of their respective areas and they have that same passion. They’re the ones trying to grow the company and grow their area and so forth. That’s probably been the biggest transformation, it’s not just me. My momma sit back and watch these other individuals grow.

OWEN: I think you mentioned during the pre-interview that you asked one of the employees why they want to work for you guys, and what did he say?

JEFF: Well, he said at that point he wanted an opportunity to grow in his career and he thought in the future he would like to either start his own practice, or become a partner, or something like that.