How Might We...?

By The Innovate CrowdBusiness

How Might We...? episodes

May 26, 2021How Might We Not Waste Money on Training
In this episode, my guest is Krystyna Gadd.

Krystyna Gadd has been in the field of learning and development for over 30 years. She is a consummate professional with a passion for helping people perform better through learning. She is a member of the CIPD and has delivered professional CIPD L&D qualifications. She is also a fellow of the Learning and Performance Institute. She is also the author of 'How not to Waste Your Money on Training' - a practical and graphic 'how-to' guide with useful activities to complete.
A move into soft skills training in 2003 led Krystyna to research accelerated learning. She was particularly drawn to how learning could become more engaging as well as impactful. A frustration with the many models and theories within accelerated learning prompted her to create a signature system ‘Five Secrets of Accelerated Learning’, which simplifies all relevant theories and models for those curious about accelerating learning through their organisations.

Krystyna’s focus is always on achieving business results in a creative and inspiring way. Through Five Secrets, she helps people make this structured and simple. A curious mind drives her to seek new innovations and consider how the latest research can be applied. She is a pragmatist with a thirst for learning and sharing with others, with the ultimate aim to elevate the L&D profession. Finding the right data to inform good decision-making is a must in her eyes.

Krystyna and I talk about learning aligning training interventions to the organisational needs. We explore some ideas from Krystina’s experience. We identify how this can be an opportunity for L&D to help the organisation to develop strategy and facilitate these discussions.

We also cover the importance of analysis and being curious and collaborative to elevate L&D influence within the organisation.
02:56 How can we support achieving your goals
04:11 Being curious is vital for L&D
06:28 Krystyna explains the HIRE framework to conduct analysis
07:43 L&D is capable of so much more
09:43 Smiley sheets are great – but we actually had an impact
11:46 Look at training as a journey or process
12:03 The role of data
21:41 It’s a need analysis
23:57 L&D can have a strategic, consultative role
27:24 Broaden our area of looking at something
33:39 L&D will need to justify training – COVID was a catalyst
39:08 Can the line manager help?
41:15 Back to culture and curiosity
47:32 Influence and collaboration
50:46 How many ways can you learn?
57:59 Tips on writing clear objectives

Krystyna’s Website www.howtoacceleratelearning.co.uk
Scott’ Website https://www.theinnovatecrowd.com

If you have any thoughts, insights, and ideas about changing the perception of learning. Then ping me an email to discuss being a guest at [email protected]
1 hr 3 min
May 05, 2021How Might We Leverage Micro-Learning for Better Results
In this episode my guest is Kate Udilova, Kate is marketer turned L&D expert, business owner, and microlearning addict. Founder, CPO at 7taps.com
We discuss what is micro-learning and how it is everywhere. It is not a fad it is as old as the hills. We look at the application of micro-learning in the world of work and cooking etc and how it can be effective in delivering just-in-time solutions
Kate talks about the science and thinking behind the development of her micro-learning platform 7taps and how reducing barriers to learning was a big driver in the thinking behind it.
03:53 Kate sheds some light on the role of technology, has it changed the way we learn or is it somehow connected to micro-learning
06:53 Micro-learning and working memory capacity
08:45 How it can enhance every learning in moving knowledge to long term memory
11:23 It is not the one size fits all solutions – there are four key areas where it can benefit
13:09 Start with the desired business outcomes
14:39 Good learning is a blend of approaches
16:15 Removing the barriers and providing smoothest experience
21:32 The power of stories in learning
24:08 L&D and fads
25:09 Creating content in a way that people consume information voluntarily
31:30 Distilling it to the essence
34:18 Micro-learning is not the silver bullet
38:05 If it is the correct method, the choices are endless

Kate’s Website: https://www.7taps.com/

Connect with Kate on LinkedIn: https://www.linkedin.com/in/udalova/

Scott’ Website : https://www.theinnovatecrowd.com

If you have thoughts, ideas or insights that can help transform the perception of learning and would like to be a guest on the podcast, please get in touch to have a chat. [email protected]
39 min
April 20, 2021How Might We Prepare Participants to Learn
My guest is Mark Williams, Mark is the founder of GiraffePad, the learning platform designed to make it easy to transform any learning intervention into a full and impactful learning journey.
Mark has worked in L&D for over 20 years, the last 18 running his own training and coaching consultancy and is driven by a passion for learning that sticks. This is why he has spent the last 3 years developing GiraffePad to be the solution he wished he had for the previous 20.
We discuss the move from seeing learning as a discreet activity to seeing it as a journey. Mark shares thoughts and ideas on how to help get participants buzzing when they arrive at your session
Creating an environment where they are excited and ready to learn. How to maximise the impact of the time you have to create the most powerful outcomes.
One of the simplest, and powerful tips from Mark is to think about reimaging the concept of pre-work. By simply renaming it as module 1, and making it part of the learning programme will boost the chances of your participants turning up ready to learn.
01:26 COVID has created opportunities to help prepare people to learn
03:23 Stepping up their game in preparing people for the virtual event
04:09 Get the prep right, get the facilitation right, they are entwined
06:05 The analogy of learning and riding a bike
07:13 Learning and cognitive load
08:11 Started with a warm-up session
10:26 The value of building community is priceless
11:51 Mark shares a nugget about framing pre-work
13:16 Using pre-session to build psychological safety
14:57 We can widen our view of learning and come up with ideas to connect people in advance
17:33 Module 1, joining the dots
19:02 Would you turn up for a triathlon without training and doing some preparation
20:05 Getting the biggest bang for your buck
23:07 How would you like your session to start
24:58 Who is actually going on the programme
26:35 Using good metrics
29:20 Key stakeholders in learning
31:27 Everyone is responsible for learning, not just L&D
37:01 The quality of what has come before provides an expectation of what it will be like
41:59 We are not paying for the training, we are paying for the performance
43:41 Have we run out of spot analogies
44:12 Concussion and preparation
45:26 The different skills in L&D
46:06 Induction ideas

Mark’s website: https://www.giraffepad.com/

Follow mark on LinkedIn: https://www.linkedin.com/in/markwilliamsgiraffepad

Scott’s website: https://www.theinnovatecrowd.com/

If you have ideas, thoughts, insights or a story that can help change the perception of learning I would love to hear from me. Email me at scott@theinnovate crowd to discuss being a future guest
50 min
April 06, 2021How Might We Play in L&D
My guest on this episode is Mo Ash, With a 6-year background experience in the BPO industry, business development, a managerial post in the UN, and finally a 14 years’ experience in the training field. Mohamed has come to condense and formulate all of his efforts and knowledge acquired to dedicate it to the field of empowerment and development in the form of training programs & applied workshops to further enhance the youth who are facing today's dynamic global race.

Being a human development consultant has given Mohamed the chance to conduct sessions, workshops & seminars to over 50,000 trainees from different walks of life & business; starting from university students, juniors, seniors, middle management and even top management of governmental institutions and corporate.

The ray of diversity has helped tremendously with further career excavation in the field of human development along with learning & development. As he is looking into starting a master's degree in business psychology to be able to profoundly blend between L&D, gamification & performance management in a tight cohesive productive meld.

Mohamed currently is the founder of The Catalyst, an instructional design consultancy focused on the sole purpose of creating impeccable learning experience.
00:18 Mo explains his convoluted journey into L&D
03:45 L&D learning from other fields such as marketing, graphic design and project management
05:55 L&D to venture out of L&D and discover new tools
08:09 Borrowing perspectives, not borrowing tools
11:49 Helping reduce cognitive load
14:19 Exploring gamification
15:38 Gamification is not about the game, it is about the strategy
17:20 Systems and gamification
18:44 Gamification is a healthy learning experience with a layer of motivation that looks like a game
20:13 Games highlight so much of our human aspirations
23:18 Make the rules simple
25:14 User experience in learning
28:43 And now for some in depth explanation of the mechanics of gamification
32:51 The Octalysis framework
37:22 An example of e-learning gamification
40:56 Gamification of Socratic questioning
43:34 We start bouncing ideas to create a game on ethics
45:21 People bring their own level of complexity to the game
46:39 Good stories in gamification

Visit Mo’s website: www.thecatalystexprience.com

Visit Scott’s website: https://www.theinnovatecrowd.com

If you have ideas, insights or thoughts on an subjects related to changing the perception of learning; and would like to be a guest, drop me an email to have a chat [email protected]
52 min
March 22, 2021How Might We Get RESULTS: The Art and Science of Getting it Done
My guest is Saiyyidah Zaidi, author of Amazon #1 internatially bestseller: RESULTS: The Art and Science of Getting it Done
Saiyyidah is a Positive Psychologist, Fellow of the Association for Project Management, Certified Business Coach, Certified High Performance Coach, and Xchange Facilitator. A former Architect who left her job as Project Director in Local Government to set up her own consultancy and coaching practice. Saiyyidah has two Masters with Distinction in Applied Positive Psychology and Construction Economics and Management; and is currently reading for a professional doctorate. Based in London, UK, Saiyyidah lives with her husband, two kids, and Tiger the cat.
01:02 Having a positive and strengths-based outlook and personal confidence
03:53 Did you just settle for mediocrity or for the very best?
08:40 Take your dreams and hopes and turn them into reality
11:04 Moving from resistance to acceptance
12:01 turning your achilleas heel into your superpower – understanding yourself
14:07 Identifying our own values and the courage to stand up for them
16:16 Show up in the best way you can and be of service to others
17:16 You can change your behaviour and keep your values
19:11 It’s not always easy
22:55 I can’t blame lockdown
24:22 Leading ourselves
27:00 The three environments you exist in
33:39 And now we discuss potential book titles
34:57 Get access to material to help you get RESULTS
Visit Saiyyidah's website https://www.results.partners/about
Connect with Saiyyidah https://www.linkedin.com/in/saiyyidah/
Get the book https://www.amazon.co.uk/RESULTS-Art-Science-Getting-Done/dp/B08NF1PTGK
Visit Scott's website https://www.theinnovatecrowd.com/
If you have ideas, thoughts or insights around the general topic of changing the perception of learning, then please contact me to discuss the opportunity to be a guest. [email protected]
40 min
March 08, 2021How Might We Shape Our Future
In this episode my guest is Jamie McAnsh, in January 2014, he woke up Paralysed from the waist down - what did he do next? Jamie climbed a mountain on his hands! He was diagnosed with a functional neurological condition called Complex Regional Pain Syndrome (CRPS). His journey has been life-changing. But, instead of focusing on a restricted life in a wheelchair, he has focused on living life outside the box. Jamie is a sports personality capped for wales in rugby in 2014 and currently play wheelchair basketball for Cardiff. He is the first disabled Squash player in the world to play squash in a Welsh Open Tournament and he's currently ranked in the world rankings.
Jamie developed a taste for adventure and become committed to showing that a disability does not rule your abilities; a message he is looking to share and spread. A multi award winner. As well as receiving the Greatest Achievement Award in 2017, in 2016, he became the countries first Charles Holland Award winner of the “against all the odds” category for his 2015 Challenge where he completed 12 extreme challenges in 12 months and raised £250,000 for a range of charities across the UK. As part of that, Jamie hand-cycled 100 miles in only 13 hours and 4 weeks later, he became the first wheelchair user to ever complete the gruelling WAAT4 challenge (30k over the Brecon Beacons mountain range)
It has not always been awards and adventures; Jamie suffered with anxiety and depression after becoming, in his eyes, a burden on those around him. However, he faced his situation and through recognition of his journey, he has become inspired to launch a career in inspirational speaking, covering topics such as diversity, anxiety, depression, goal-setting and overcoming adversity. Jamie has been a guest speaker for audiences of all ages and backgrounds.
01:14 Jamie shares his story
02:31 Two choices, how we choose to let something shape our future
04:21 Giving up is a lot harder than it sounds
06:09 Jamie discovered wheel chair basketball, and the impact it had
07:43 Jamie runs his business and passes forward
08:03 Be the one that listens, you can change somebody’s world
09:51 It is not about trying to ‘fix’ people
11:41 The people you surround yourself with have a big influence
12:58 There is always something you can do
17:09 Making a difference to the younger generation
20:51 People will put you in boxes
23:35 Purpose and respect in the workplace
26:50 Are you a resource or a demand on those around you
30:33 Being in a box doesn’t limit you
32:42 Create your brand and then get it out there
35:44 What is your goal – it may surprise you
40:40 Helping everyone be the best they can be
49:48 How do you spend your energy?
To visit Jamies’s website: https://seenobounds.co.uk
To visit Scott’s website : https://www.theinnovatecrowd.com
If you want to share thoughts, insights, or a story on how we might change perception of learning, get in touch to discuss being a guest on the podcast [email protected]
54 min
February 22, 2021How Might We Improve Relationships With Trust
‘Trust is the glue of life, it’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships’ Steven Covey

My guest is Geoff Hudson-Searle, we discuss trust, the importance of it in relationships. And as Geoff mentions he thinks this is the biggest enablers of our time. Trust is the foundation upon which the legitimacy of government, public institutions and family, the very cornerstone in which relationships are built and is crucial for maintaining social cohesion.
The dynamics of trust are delicate in important relationships, and the loss of trust can be costly — not only psychologically, but also financially and in terms or work and livelihood. What’s helpful to remember is that trust is an ongoing exchange between people and is not static. Trust can be earned. It can be lost. And it can be regained.
Geoff is an independent non-executive director across regulation, technology and internet security, C-Suite executive on private and listed companies, and serial business advisor for growth-phase tech companies.
With more than 30 years’ experience in international business and management. He is the author of five books and lectures at business forums, conferences and universities. He has been the focus of TEDx and RT Europe’s business documentary across various thought leadership topics and his authorisms.
Geoff is a member and fellow of the Institute of Directors; associate of The International Business Institute of Management; a co-founder and board member of the Neustar International Security Council (NISC); and a distinguished member of the Advisory Council for The Global Cyber Academy. He holds a master’s degree in business administration.
Rated by Agilience as a Top 250 Harvard Business School thought leader authority covering blogs and writing across; ‘Strategic Management’ and ‘Management Consulting’, Geoff has worked on strategic growth, strategy, operations, finance, international development, growth and scale-up advisory programmes for the British Government, Citibank, Kaspersky, BT and Barclays among others.
01:27 break down trust and create a genesis of trust
02:50 Only 6% of companies have a business response plan
04:47 PWC have hired their first Chief Purpose Officer
05:26What do you get with trust?
07:00 Trust is the issue of the decade
08:14 The importance of knowledge and upskilling
09:55 Take a business to purpose and trust
10:33 Trust, leadership and remote working
11:30 Research and a problem with leadership and the opportunity to learn
13:31 Relationships are the key
15:15 Create a shared vision
16:56 Entering an era of democratisation
18:22 The power of a long-term vision
20:57 Continuous innovation
23:41 Aligning to strategy
28:35 What does low trust look like?
30:29 And when there is trust
32:04 Inclusion, the foundation of trust
35:41 Organisations are going to create new roles
37:49 Do people want to be trusted?
40:05 Purpose
47:19 Distrust in politics and business opportunity to lead
49:07 Flourishing and moving forward
To visit Geoffs Website: https://ib-em.com
To vist Scott's website: https://www.theinnovatecrowd.com
If you have insights, thoughts or ideas on how We Might Change The Perception of Learning please get in touch to have a chat about the possibility of being a guest. [email protected]
52 min
January 22, 2021How Might We Listen More
This week my guest is Colin Smith AKA ‘The Listener’ Colin has an innate ability to deeply listen. Colin has an inquisitive and open mind, and this allows him to share though provoking and grounded observations and alternatives.

Colin and I discuss the importance of listening, caring and the role it plays in building and developing deeper, more trusting and positive relationships.
00:32 When was the last time you felt really heard?
02:03 What is the difference between listening and hearing
03:54 Going beyond active listening
05:05 Can you be curious without caring?
08:53 seven out of 10 people work for a company that doesn’t care about them
11:02 The need to move to a transformational type of energised relationship
11:49 Having conflict in the way it was originally intended
13:15 Questions and dialogue
15:10 Strategic listening
18:17 Listening and psychological safety
21:29 Back to conflict and dealing with it positively
25:46 Some of the layers of trust
29:28 Mindset and listening
36:26 Colin shares his five tips to improve as a listener
45:41 Listening and the ripple effect
48:21 Scott sets a challenge to help increase listening in your team
49:53 As a coach is it more important to a good listener or a good questioner?

Colin’s Website : https://dexteritysolutions.co.uk

Scott’ Website : https://theinnovatecrowd.com

If you would like to be a guest on a ‘How Might We…?’ podcast please email me with your idea and we can have a chat. [email protected]
57 min
December 04, 2020How Might We Innovate For Realists
This week my guest is Elvin Turner, Elvin is an award winning leadership advisor and associate professor of innovation, entrepreneurship and marketing. Elvin is a best-selling author of the book ‘Be Less Zombie – How Great Companies Create Dynamic Innovation, Fearless leadership and Passionate People.’

Elvin’s clients have included some of the world’s leading organisations in the financial,
technical, music, pharmaceutical, drinks and publishing industries.

Elvin and I discuss innovation for realists and provide some thoughts and examples of how organisations can develop a more innovation focused culture.
02:08 What is it about questions that are key to driving innovation?
05:07 Making questions specific to help drive brainstorming sessions
07:02 COVID and the appetite for innovation
09:02 In innovation we need to ask ‘What isn’t changing?’ helping to find your ‘Innovation Gap.’
09:42 The concept of a portfolio of ideas
11:42 Experiments – The rocket fuel of innovation
16:42 The need to reframe what we mean by success
17:46 The duality of managing now and leading for the future
21:08 The need to create an environment where people can be their best
23:03 Be creative with purpose
25:28 Why do we look for the one ‘Silver Bullet?’
27:09 Having a process is not enough
27:40 Research and the blockers of innovation
30:28 Walking into the dragon’s den
32:57 Failure isn’t the language we use
34:47 Learning is a resource
35:47 Knowledge management
37:40 Team based innovation conversations
40:11 Who has time to innovate?
43:02 Ethics and accelerated innovation
46:16 Bringing values to life
48:04 Innovation charter and an awesome question
50:16 Consistency and doing the impossible
52:39 A challenge for you to get time to innovate
57:37 Choosing a name for the podcast

Elvin’s Website: https://www.elvinturner.com
Scott’ Website: https://theinnovatecrowd.com

If you want to be involved in a ‘How Might We…?’ podcast email scott@theinnovatecrowd
59 min
November 06, 2020How Might We Negotiate Under Pressure
This week my Guest is Gary Gorman, he is a business owner, podcast host, and training specialist. He is a negotiation expert and trains sales teams to agree better deals, contracts, and prices.

This week we discuss some of the differences and similarities between corporate and hostage negotiation. Listen to a informal discussion around some of the key aspects of negotiation and how they overlap in these two disciplines.
01:57 Gary quotes Julie Andrews as he introduces some of the key things to consider in commercial negotiation
06:57 Scott starts to look and explore the emotional aspects of the negotiation process
08:07 Gary agrees that the use of emotions can be positive in moving the negotiation forward
08:44 Gary explains the use of flinching to gauge a proposal
09:34 Scott introduces the concept of the Mood Meter and how it can help in assessing the emotional energy in the negotiation process
10:34 Keep negotiation moving and maintain patience, don’t go straight to solving. Gain a deeper understanding
12:09 Keeping an open mind and being ferociously curious
12:57 Gary explains extrinsic and intrinsic drivers for commercial negotiation
14:58 The solution may be different, but the desired outcome remains the same
15:50 Listening to more than the words – fishing for the emotional hooks
20:40 The importance of building trust
21:16 Some of the rules of influence are explored
22:19 The concept of mutual gain
25:42 We explore the importance of outcomes and risks involved and the immediacy of risk in hostage negotiation
27:33 Never in the world has telling someone to calm down ever calmed anyone down
27:58 The importance of language

Gary’s Website: https://www.garygorman.co.uk/

Scott’s Website: https://theinnovatecrowd.com

If you want to get involved and share your How Might We…? question then drop me an email [email protected]
40 min

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