Cracked screen? Dead battery? Most of us are quick to ditch our broken electronics — but what if there were a smarter, more sustainable alternative?

In this episode of Retail Remix, Nicole Silberstein chats with Steven Proust and Eric Helgason, Co-founders of PayMore, a brick-and-mortar resale franchise that’s changing the way we buy, sell and trade electronics. Since launching in 2011, they’ve grown their business to 100 locations — and counting — by leaning into a resale model that’s community-focused and planet-friendly.

Steven and Eric share:

• Why today’s consumer is more open to buying used devices — and what’s driving that shift;
• How PayMore ensures customer trust through modern stores, smart pricing and rigorous data privacy;
• Why they chose franchising as their growth engine and how it supports their community-driven ethos;
• The challenges of scaling a brick-and-mortar resale model — and the tech they’ve developed to power it; and
• How they’re staying ahead of the curve as new devices (and resale trends) keep evolving.

This isn’t just resale — it’s retail innovation in action. For executives navigating the next era of store experience, PayMore is one to watch.

RELATED LINKS:

• Explore the PayMore model and find a location near you
• Related reading: PayMore Opens 19 North American Locations in Q2, Moving Closer to 150-Store Goal
• Read all about the evolution of resale on Retail TouchPoints
• Catch up on all episodes of Retail Remix