Process Breakdown Podcast (audio)

How Resolute Legal Successfully Scaled up by Creating a Structure for Its Business Operations

04.22.2021 - By Process Breakdown Podcast (audio)Play

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Last Updated on April 22, 2021 by Owen McGab Enaohwo

Founder and managing lawyer at Resolute Legal David Brannen was inspired to establish his business due to an unpleasant experience he and his family had with the law when he was a child. 

His fisherman grandfather and other members of his family were out fishing when they sighted a boat coming in their direction. When all efforts to alert the boat to divert proved abortive, his grandfather brought out a short gun and fired shots at the boat to get it to divert. A court case ensued afterward. Technically, his grandfather won the case, but he did not get any compensation. David would later find out that his grandfather was not compensated because his lawyer did not present his evidence properly.

He established his organization to help people in similar situations, but had a hard time finding his footing due to the many moving pieces. He recognized the need to create a structure and bring other people on board to assist him in moving his company forward. He sought the right system for the job, and SweetProcess came in handy. David gives us insights into how SweetProcess has been a significant part of his business growth.

David Brannen – Founder & Managing Lawyer, Resolute Legal

About Resolute Legal

Resolute Legal is a Canadian-based law firm specialized in helping Canadians win compensations and payments regarding disabilities from parties involved, such as their employers, insurance companies, workers’ compensation programs, and the CPP Disability Program.

Committed to giving clients value for their money, the organization works on a contingency fee basis. It only gets paid a percentage if the client wins the case. The organization’s focus on only disability claims has sharpened its expertise in that area and gives it an edge in handling cases. Having handled and won several cases, its lawyers understand how to present clients’ cases in court to get favorable outcomes.

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The Biggest Pain Point

David was driven by the passion to help people with disabilities to get the compensation they deserve, but he needed to get his business up and running to achieve his goal. He was doing everything all by himself when he started his company in his bedroom, and he didn’t have to think and plan about scaling up his business.

The absence of a structure in his business was a hindrance for David to achieve his goal, and that became a serious concern. He was in a frantic state, thinking about all the things that could go wrong if he did not figure out his business soon.

Discovering SweetProcess

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