Sandra Byrne never set out to be an entrepreneur. She left school at fifteen, had no qualifications, and started in retail to get by. What followed was a twenty-one-year journey that led her to build the biggest Lush store in the world on Liverpool’s high street.What You’ll Learn

• Why acting like an owner matters even when the business is not yours

• How community and experience replaced marketing budgets

• What it takes to scale without losing culture

• How to stay entrepreneurial inside a large organisation

This episode is a practical lesson in leadership, ownership, and building something meaningful without waiting for permission.

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