Here is the long waited part two of our medical call taking procedures! This half Sami and Erica walk you through the Emergency Medical Dispatch (EMD) procedures we follow for every single medical call. If you'd like a visual for our handheld card sets to work through EMD, you can watch both parts in one video on our YouTube!

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Today Sami and Erica talk to someone they're familiar with... or at least more familiar than usual. Officer Eisentraut used to be a dispatcher before being a Police Officer for the city of Loveland and she gives some great insights about it. Such as some perks transitioning from dispatching to being an officer. What it's like being a female police officer. As well as what she misses and may not miss so much about no longer being in dispatch.

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On this short-ish episode, Erica and Sami talk about the always asked questions when calling 911 for medical calls. This episode was also made on video, but due to the two parts, we won't upload the whole video until March 1st. So for now just enjoy this small beginning to a very long discussion on medical call taking procedures!

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Loveland, CO non-emergent number 970-667-2151

This episode Erica and Sami talk to one of the Loveland Police Departments Detectives! Detective Schnorr tells them the ins and outs of what detective work looks like. As well as things often misunderstood by the public about what it's like to be a detective.

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Loveland, CO non-emergent number 970-667-2151

Today Erica and Sami talk about things to expect to answer when calling for the police. Again, they can't cover every single situation, but just know most of the time these are the main questions to expect to be asked. 

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Loveland, CO non-emergent number 970-667-2151

This episode is a collaboration of what officers and dispatchers need when reporting impaired drivers. Sami and Erica interview Loveland Police Officer Gates who, like most officers, is passionate about removing impaired drivers from the roads. They discuss the ways to report impaired drivers in Loveland as well as in general. They also talk about things to expect if calling in to report a suspected drunk, distracted, or just generally unsafe driver. 

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Loveland, CO non-emergent number 970-667-2151

In this episode Erica and Sami go into depth about questions asked during calls for service related to the fire department. Though they get off track a bit with more scenarios than questions, hopefully you all can keep track and understand. Also this is the beginning of police, fire, and medical call taking procedure episodes so stay tuned for the rest to come out soon!

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Loveland, CO non-emergent number 970-667-2151

If you or a loved one are in crisis, SummitStone Health Partners’ Behavioral Health Urgent Care services are here for you. In Larimer County, Colorado, you can call 970-494-4200 (Option 4) or text TALK to 38255 anytime, day or night.

On this episode Erica and Sami discuss mental health crisis and Co-Responders. Whether they're responding with law enforcement or not, Jesse and Sue discuss the steps that Co-Responders take during mental health calls. They also go in depth about what exactly Co-Responders are and what services they provide. Join us in this very fun and interesting episode where even Sami and Erica learn a thing or two.

The opinions expressed in this Podcast and in any corresponding comments are the personal opinions of the original speakers, not those of SummitStone Health Partners

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Loveland, CO non-emergent number 970-667-2151

This episode is our final in the dispatch wellness trilogy! Erica and Sami talk to Jim Marshall from the 911 Training Institute about PTSD in dispatchers. They delve into some deep talks about what it's like to answer that 911 call. Jim also dives into the 9 risk factors all 911 dispatchers face. Check it out  this topic isn't just relevant to dispatchers, first responders, or those in the military, PTSD is something that can affect anyone. 

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Loveland, CO non-emergent number 970-667-2151

This episode kicks off part two of our dispatch wellness trilogy. Today Erica and Sami are talking about PTSD and resiliency in the 911 community with special guest Ryan Dedmon from the 911 Training Institute. Listen and learn about how 911 operators can be affected by their job in more ways than what we discussed in PSA 8: Empathy fatigue. Also, figure out how we all can be redwood trees and why it is important to do so!

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Loveland, CO non-emergent number 970-667-2151