The Chief Operating Officer or COO is an important thought leader of any company. If you’re looking to be a COO, trying to be a better COO, or you’re new to the job and you want to know the ins and outs, potholes to avoid, and best practices of being one, then this episode of the Process Breakdown Podcast with the host Dr. Jeremy Weisz is for you.

Dr. Jeremy Weisz features Bill Shepard, the founder, and CEO of the Chief Operating Officer Business Forum, a company aimed at creating a safe place where chief operating officers can find peer support, guidance, and collaboration to help them succeed in their jobs.

He speaks about ways COOs can have better and more meaningful relationships with CEOs, as he has been in both positions, and also shares the challenges that come with being a COO and how to overcome them.

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Key Resource List:

SweetProcess.com

COO Forum

COOs in Transition

Show Notes:

0:05 – Podcast introduction

00:47 – Dr. Weisz talks about SweetProcess, an SOP software that makes it drop-dead easy to train and onboard new staff and save time with existing staff. It is used by hospitals, banks, and first responder government agencies that use it in life or death situations to run their operation. He also highlights their 14-day free trial.

1:30 – Dr. Weisz introduces the guest speaker, Mr. Bill Shepard.

2:20 – Mr. Shepard shares some of the ways COOs can create an amazing relationship with CEOs.

8:04 – The guest talks about the COO’s journey; the good and the troubles of every emerging COO.

10:05 – Mr. Shepard gives a list of things and the kind of attitude every COO should bring when having a meeting with the CEO.

11:26 – Mr. Shepard shares the winning way a COO can create a meaningful relationship with a CEO.

13:50 – The guest speaker shares a story on staying in your domain as a COO and showing respect for the CEO’s decision.

18:23 – The guest shares another example of the key things to do when trying to build a strong relationship with the CEO.

20:00 – Mr. Shepard talks about the most challenging thing for COOs and how to overcome the hurdles.

21:43 – Mr. Shepard gives an example of a challenge most COOs face when building a relationship with CEOs and how to get through it.

24:20 – The speaker shares a valuable way his company, Chief Operating Officer Business Forum, is helping COOs who have been or would be furloughed or laid off. He gives another example of the downsides and difficulties in the role as a COO due to these uncertain times and...