
Sign up to save your podcasts
Or
Text the show!
A great knowledge base can make life easier for your customers and your support team—but where do you start? In this episode, we're joined by Mat Patterson from Help Scout to talk about building helpful, well-maintained articles that can actually eliminate repetitive support questions. Whether you’re a support team of one or leading a larger team, this episode is packed with practical advice you can put to work today!
Mentioned in this episode:
Support in Real Life: Tech Recommendations
Get in touch with Mat:
We want to hear from you! Share your support stories and questions with us at [email protected]!
To learn more about Buzzsprout visit Buzzsprout.com.
Thanks for listening!
5
1111 ratings
Text the show!
A great knowledge base can make life easier for your customers and your support team—but where do you start? In this episode, we're joined by Mat Patterson from Help Scout to talk about building helpful, well-maintained articles that can actually eliminate repetitive support questions. Whether you’re a support team of one or leading a larger team, this episode is packed with practical advice you can put to work today!
Mentioned in this episode:
Support in Real Life: Tech Recommendations
Get in touch with Mat:
We want to hear from you! Share your support stories and questions with us at [email protected]!
To learn more about Buzzsprout visit Buzzsprout.com.
Thanks for listening!
413 Listeners
16,794 Listeners
1,107 Listeners
398 Listeners
10,173 Listeners
1,028 Listeners
3,093 Listeners
746 Listeners
2,456 Listeners
437 Listeners
180 Listeners
27,144 Listeners
21 Listeners
83 Listeners
96 Listeners
6,261 Listeners
458 Listeners
9 Listeners
2,731 Listeners