In this interview you will discover How to empower your employees to take ownership of their jobs so that you can focus on growing your business!

Paula Baake owner and founder of Dancing Mind shares how she was able to help her employees come up with a set of values which became the foundation of her systematized business.

She also reveals how she took inspiration from Disney and built a business that not only not only runs smoothly without her constant involvement, but also predictably delivers a WOW experience to customers. Find out how!

 

 

Tweetable Quote:

“I am no longer the center of my business, I don’t need to do everything because I systematized it!” – @PaulaBaake http://t.co/GVriS9HNdl

— SweetProcess (@SweetProcess) May 3, 2015

In this Episode You will Discover:

* Why Paula’s employees feel a sense of ownership over the business.

* How Paula’s employees ended up confused and wasting a lot of time.

* Why Paula had to let go of team members that resisted change within the business.

* Why Paula put a priority on developing a mission for her company when she began systematizing her business.

* How Paula helped her employees build the values of the company.

* How Paula takes inspiration from Disney to drive company values.

* Why Paula’s biggest challenge in creating systems was implementing them.

* Why Paula hired a detailed-oriented person to create systems for her business.

 

Episode Transcript:

OWEN: My guest today is Paula Baake and she is the owner and founder of Dancing Mind. Paula, did I pronounce your last name correctly?

PAULA: Yes, you did Owen. Thank you very much for having me in your show.

OWEN: Paula, welcome to the show. This interview podcast is all about getting entrepreneurs like yourself hoping to systematize their business so it runs successfully without them, and we want to learn how you’ve been able to do that. Starting out, what are some mind blowing results that you now experience as a result of going through that process of systematizing and automating your business?

PAULA: Sure. First and foremost we started from having absolutely no students. We had students where we way today have close to about 300 members in our community.

OWEN: So from zero to 600 students. That is awesome. I’m curious too, how has your company been transformed as a result of systematizing the business?

PAULA: Well, the most important thing is I’m not the center of the business. I don’t have to do every single thing that we do here. We’d be literally impossible to do every single thing in a business that generates about $1.3 million a year. That’s number 1. The number 2 is that the more I systematize the freer I am to do other things that are important for the business so that we grow.

OWEN: You mentioned something about how as a result of systematizing your business now you’ve empowered others to become leaders. Talk about that.

PAULA: That’s very important. As businesses grows you don’t want to be the only leader in the company. Entrepreneurs have to be very aware that it’s important to have other leaders within their companies. One of the most important benefits is that we’re able to speak the same language and therefore I have other leaders. We’re creating other leaders in the company as well.

OWEN: I think during the pre-interview you mentioned how the leaders that you’ve now created in the company feel like they have a piece of the ...