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In today's episode, we uncover the impact of aligning clinicians' language with the priorities of their patients. Our guests, Soroush and Matt Carson, shed light on the pivotal role of understanding a patient's hobbies and passions in revolutionizing healthcare communication. Discover how this empathetic approach can not only break down barriers but also nurture trust, ultimately enhancing the overall patient care journey.
Watch the episodes on YouTube: https://www.youtube.com/c/RickLauCallHero
Follow on Instagram, new videos EVERY SINGLE DAY:
Linkedin: https://www.linkedin.com/in/rick-lau/
Signup for the newsletter (22k+ clinic owners):
Sponsors:
Callhero: mycallhero.com
Apply to join #1 clinic owner community
By Rick LauIn today's episode, we uncover the impact of aligning clinicians' language with the priorities of their patients. Our guests, Soroush and Matt Carson, shed light on the pivotal role of understanding a patient's hobbies and passions in revolutionizing healthcare communication. Discover how this empathetic approach can not only break down barriers but also nurture trust, ultimately enhancing the overall patient care journey.
Watch the episodes on YouTube: https://www.youtube.com/c/RickLauCallHero
Follow on Instagram, new videos EVERY SINGLE DAY:
Linkedin: https://www.linkedin.com/in/rick-lau/
Signup for the newsletter (22k+ clinic owners):
Sponsors:
Callhero: mycallhero.com
Apply to join #1 clinic owner community

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