Real World NP

How to Give Feedback to Your Medical Assistant


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Have you found yourself needing to give feedback to your MA or support staff – with no idea where to start? You are not alone. As an NP, your role is unique; you’re not the boss, yet you are expected to give some level of guidance and leadership. And when what a staff member is doing isn’t working, that message usually needs to come from you.

 

Let’s talk about how to give feedback to your MA or support staff in a way that is constructive, positive, and won’t leave either of you feeling like you want to crawl under a rock.

 In this episode, we have a real-world example of a tough conversation with an MA – and a step-by-step approach for how to handle it. 

We’re covering:

  • A framework that will give you confidence when giving feedback
  • The right time to have these conversations
  • What to do when the conversation doesn’t go so well
  • When to involve other team members


Being prepared is a major part of any delicate conversation. Learn these actionable tips before you need to have this talk so you can take away a lot of the stress – and get to the good stuff, coming up with a solution without feeling any of the cringe.


Read the blog post here.


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Real World NPBy Liz Rohr

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