Ever feel like managing a team means carrying everyone’s mistakes, conflicts, and missed deadlines on your shoulders? You’re not alone. Many first-time managers fall into people-pleasing, micromanaging, or doing the work themselves instead of coaching their team. That weight leads to burnout, toxic culture, and imposter syndrome in leadership.

But managing isn’t about fixing, it’s about building. In this episode, Desiree Petrich unpacks how to build a team that feels like a community: one built on trust, productive conflict, real commitment, and shared accountability. You’ll learn how to apply Patrick Lencioni’s 5 Dysfunctions of a Team, why the Platinum Rule matters for team dynamics, and how to overcome the fears that keep managers from holding employees accountable.

By the time you finish listening, you’ll learn:

• Why new managers avoid accountability conversations—and the exact scripts to use instead
• How to apply trust, conflict, and commitment to build accountability that sticks
• Ways to use the Platinum Rule to adapt your leadership style to different team members

Additional Links:
• Self-Awareness Assessments to use in Team Development

• Listen to the 5 Dysfunctions of a Team Recap episode 

• Listen to the 5 Love Languages Episode 

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