What is an ombudsman? Is “Very Best” a normal sign off? Plus other questions, concerns and musings on how to write the perfect complaint letter/email/tripadvisor review with brilliant special guest Jonny Sweet. Go watch his hot new film Wicked Little Letters (out Feb 23) and also watch/read his hot new book The Kellerby Code (out March 19).

Subscribe to the Nobody Panic Patreon at patreon.com/nobodypanic

Want to support Nobody Panic? You can make a one-off donation at https://supporter.acast.com/nobodypanic

Recorded and edited by Aniya Das for Plosive.

Photos by Marco Vittur, jingle by David Dobson.

Support this show http://supporter.acast.com/nobodypanic.

Hosted on Acast. See acast.com/privacy for more information.