VUX World

How we approach voice with Fortune 100 companies and the Kung Fu Panda Alexa skill with Greg Hedges


Listen Later

The Conversational Academy is a fantastic online course that'll teach you the ins and outs of conversation design. Prepare yourself for the UX role of the future and enrol on the course today. VUX World listeners will save $100 when you enrol at conversationalacademy.com.


Welcome to RAIN week

This week is RAIN week. We've got two huge episodes featuring the industry-leading and ground-breaking RAIN Agency.

RAIN are a dedicated voice agency and have worked with 23 of the Fortune 100 companies on voice projects. From Nike to Unilever, Campbells to Tide creating experiences from utility to leisure to kids and even product launches.


In this episode

In this first episode with RAIN, we're joined by VP Emerging Experiences, Greg Hedges, to discuss how RAIN approach voice with the Fortune 100 and we get into detail on how they built the Kung Fu Panda Alexa skill for DreamWorks and Amazon.

We share some detail on what's changed in voice since RAIN pivoted in 2015 to focus exclusively on voice. We discuss how brands have moved from more tactical thinking to more strategic and how voice is something that is beginning to impact businesses, rather than be a nice marketing tick box. We also discuss how voice has changed ownership within brands, moving away from the research and innovation teams and moving into the hands of marketing.

Greg shares how RAIN has changed and adapted over the years, how the tools they use have improved, how they built using the VOXA framework and he shares some of the secret sauce RAIN use to track and analyse their voice experiences using Google Analytics.

We also dive deep into the Kung Fu Panda Alexa skill and discuss some of the technical detail in how it came to be, how RAIN approached the project and what Greg learned from a technical, design and strategic perspective.


LinksRAIN

Visit the RAIN website

Subscribe to the RAIN newsletter (scroll to bottom)

RAIN on Twitter

RAIN on Insta


Contact

Email Greg 

Email RAIN


Things we discussed

Kung Fu Panda Alexa skill

The VOXA framework

Lucid charts

VUI design best practice when designing for kids with Paul Jackson

Will Hall and Jason Herndon of RAIN on VUX World

 

Hosted on Acast. See acast.com/privacy for more information.

...more
View all episodesView all episodes
Download on the App Store

VUX WorldBy Kane Simms

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

8 ratings


More shows like VUX World

View all
Accidental Tech Podcast by Marco Arment, Casey Liss, John Siracusa

Accidental Tech Podcast

2,092 Listeners

Rahapodi by Nordnet

Rahapodi

5 Listeners

Pivot by New York Magazine

Pivot

9,120 Listeners

The Official SaaStr Podcast: SaaS | Founders | Investors by SaaStr

The Official SaaStr Podcast: SaaS | Founders | Investors

175 Listeners

Azeem Azhar's Exponential View by Azeem Azhar

Azeem Azhar's Exponential View

611 Listeners

NVIDIA AI Podcast by NVIDIA

NVIDIA AI Podcast

323 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

6,948 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

9,050 Listeners

Big Technology Podcast by Alex Kantrowitz

Big Technology Podcast

421 Listeners

NN/g UX Podcast by Nielsen Norman Group

NN/g UX Podcast

106 Listeners

Hard Fork by The New York Times

Hard Fork

5,422 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

15,220 Listeners

ZOE Science & Nutrition by ZOE

ZOE Science & Nutrition

1,995 Listeners

The Rest Is Politics by Goalhanger

The Rest Is Politics

3,148 Listeners

The Rest Is Entertainment by Goalhanger

The Rest Is Entertainment

804 Listeners