Happy to Help | A Customer Support Podcast

How Whole Company Support Improves Products and Processes with Kristi Ernst Thompson


Listen Later

Text the show!

In this episode of Happy to Help, we dive into the transformative power of whole company support and its impact on product development and team processes!

Special guest Kristi Ernst Thompson, Senior Technical Support Specialist at Help Scout, joins us to share how involving every department in customer support—from developers to leadership—fosters innovation, strengthens cross-team collaboration, and enhances customer satisfaction. 

Whether you’re part of a small startup or a large organization, this episode offers insights to help you connect with your customers and build better products!

We want to hear from you! Share your support stories and questions with us at [email protected]!

To learn more about Buzzsprout visit Buzzsprout.com.

Thanks for listening!

...more
View all episodesView all episodes
Download on the App Store

Happy to Help | A Customer Support PodcastBy Buzzsprout

  • 5
  • 5
  • 5
  • 5
  • 5

5

11 ratings


More shows like Happy to Help | A Customer Support Podcast

View all
Negotiate Anything by Kwame Christian Esq., M.A.

Negotiate Anything

676 Listeners

How to Start a Podcast by Buzzsprout

How to Start a Podcast

437 Listeners

Buzzcast by Buzzsprout

Buzzcast

180 Listeners

Buzzsprout Conversations by Buzzsprout

Buzzsprout Conversations

21 Listeners

Podcasting Q&A by Buzzsprout

Podcasting Q&A

83 Listeners

SmartLess by Jason Bateman, Sean Hayes, Will Arnett

SmartLess

58,143 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,604 Listeners

Buzzsprout Weekly by Buzzsprout

Buzzsprout Weekly

9 Listeners