Employees have an entitlement mentality. A safe workplace, decent wages and mutual respect is not entitlement. In this session, we will openly discuss both manager expectations as well as employee expectations.

Employees have no common sense. Expecting miracles and the acquisition of skill via osmosis is ridiculous. Today, we will discuss using skills assessments to properly align individual candidates and employees into the right job.

Employees make so many mistakes. Again, osmosis and mind reading is not a thing with human beings. We will dive into training and development methods in order to remove as many mistakes from the workplace as possible.

Employees don't listen. We are human beings, not robots - so there is not “one solution” to the question: how do we get our people to listen? We kick off this series discussing communication strategies for managers. Half the battle of getting people to listen to us is learning how to communicate with them (not at them).