HR Inside Out

As I record this podcast it’s October and the time of celebrating Thanksgiving in Canada, so it feels appropriate to talk about being grateful – of expressing gratitude. Immediately all those individuals volunteering their time, doing nice things to make other’s lives easier… you know the ones, come to mind.

So, this week’s podcast is all about gratitude and leadership. And a thank you to Stuart McNish for providing me with a copy of Pablo Casals’ A Salute to Life, a lovely reminder of all that is truly important; words that I share with you in our time together.

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: www.effectingchangefromwithin.com

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: https://www.facebook.com/susan.ney.5/

Leadership Inside Out: Effecting Change from Within Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

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Meet Monique Liddle. She is the Manager of Operations at the City of North Vancouver Library. It is a place she has called “home” for over a decade and not a place that she had originally envisioned working when she graduated from the British Columbia Institute of Technology (BCIT) with her certification in Interior Design Management. Our libraries are so much more than a repository of books and information. Monique was able to use the skills and expertise she had built over the years to secure a similar and yet very different type of position within her local library. That was many years ago now. Monique has continued to grow and thrive with the library. And yes, she has even been able to use her training in interior design!

Learn more about what the library can do for you – including as a potential career path.

About the Guest – Monique Liddle

Monique graduated from the British Columbia Institute of Technology (BCIT) with certification in Interior Design Management. As it was difficult to find employment in that discipline right out of school, she continued working in the food service industry, starting as an Assistant Front-End Supervisor with Extra Foods, then becoming the Front-End Assistant Manager with Thrifty Foods. When a Customer Service Supervisor position came available at her local library, she jumped at the opportunity to apply her skills differently. It was a good move for her.

In the ensuing years she has been promoted to Head of Branch Operations and Customer Service and then to the Manager of Operations. She is now responsible for a large scope of responsibilities that include effective customer service delivery across all departments, promotion and retailing, facility oversight, employee engagement, circulation, cash handling, and implementing new systems for retail and circulation. It is easy to see why her previous customer service and people-oversight expertise was recognized when Monique made the decision to apply to the library. It has and continues to be a great career for her. She loves her work, and it shows!

If you wish to connect with Monique, she can be reached at the following:

Email: [email protected]

Facebook: Monique Liddle - Manager, Operations - North Vancouver City Library | LinkedIn

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below.

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website: Home - Effecting Change from Within

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: www.facebook.com/susan.ney.5/

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

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Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Stuart McNish, a veteran Canadian journalist, is the host of the weekly news series Conversations That Matter, where he interviews thought leaders from around the globe to dig into the issues that matter to Canadians. He is also the President of Oh Boy Productions, a company he built, in his words, from a laptop and cellphone.

Stuart is a natural in this environment. With his start as a reporter with BCTV and training from the British Columbia Institute of Technology in Broadcast Journalism, Stuart quickly found his niche and has never looked back. Stuart shares his journey with us, what helped him decide to venture into this career path, and some of the exciting interviews and stories he has helped bring to the world through the years of his career – including a recent interview with yours truly! Hope you decide to join us!

About the Guest – Stuart McNish

Stuart has hosted Conversations That Matter since 2014 – producing weekly, thought-provoking podcast and YouTube programs that are picked up by the Vancouver Sun, CHEK TV, Bell TV and KCTS9 in Seattle, Washington. They are also available on YouTube and of course, on the Conversations that Matter website. Please consider becoming a patron.

Stuart is also the President of Oh Boy Productions, a business that creates and produces videos and the President of On Message Media. Stuart has also been the host of Housing Matters, a Vancouver Real Estate show.

Stuart began his career as an award-winning TV reporter for BCTV News Hour where he worked for almost a decade.

Whether it be offering media training seminars, involvement in a Secret Science Café, working with the Secretariat of the 2010 Olympic and Paralympic Winter Games Secretariat, Stuart thrives in busyness and making a positive difference. He can’t ever imagine retiring. He and his energy for what he does are palpable.

If you are interested in learning more and/or contacting Stuart, his contact information is below:

Email [email protected]

Web Page https://www.conversationsthatmatter.tv

Linked In https://ca.linkedin.com/in/stuart-mcnish-0194309

Vancouver Sun https://vancouversun.com/news/local-news/stuart-mcnish

Twitter https://twitter.com/OhboyStu

Facebook https://www.facebook.com/ConversationsthatmatterwithStuartMcNish

Phone 604 662-8821

Resources

If you are interested in viewing our interview Leadership Inside Out on Conversations That Matter, click here:

https://youtu.be/eGY3D2t-Hjk

For information on the British Columbia Institute of Technology (BCIT) Broadcast Journalism program, click here:

https://www.bcit.ca/programs/broadcast-and-digital-journalism

https://www.bcit.ca/programs/broadcast-and-online-journalism-diploma

To purchase a copy of my book Leadership Inside Out: Effecting Change from Within, click here:

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She also holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” Susan promises some fun and lots of learning through this podcast series.

Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon.

If you wish to contact Susan, she can be reached through any of the following:

Website: www.effectingchangefromwithin.com

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: www.facebook.com/susan.ney.5/

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Lululemon stocks went up 13% in one day – apparently we are enjoying hanging out in our comfy clothes and plan to continue doing more of that. News broadcasts indicate that 50% of our workforce are considering quitting. McKinsey and Company and Harvard Business Review articles are noting that people are choosing to not return to work, even without the safety net of alternate employment.

We are reassessing our priorities. We are yearning to be appreciated and recognized, to be considered and treated like more than a transaction. Companies that understand this are doing what needs to happen to change. Others are not willing to shift.

Yet, resignation is not truly an option for many of us. In today’s podcast we talk about what what we can do to help create the changes we wish to see in our own lives - as individuals, within our teams and within our organizations. Hope you decide to join us!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: www.effectingchangefromwithin.com

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: https://www.facebook.com/susan.ney.5/

Leadership Inside Out: Effecting Change from Within Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.

Leave a review

Every bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Overwhelmed? Frustrated? Disengaged? Counting the years until you can retire? Most of us experience, at least at some point in our careers, these feelings.

Are you interested in learning how to live and to work differently, to tap into the leader within you? I believe that we have what we need inside us, to do this.

Using my own and others’ experiences, through the sharing of stories and encouragement of reflection, I strive to help you find your true self and potential, and to live your life’s best journey. The people in our lives are watching and learning from what we model.

Get yourself a hot bevy, curl up in your most comfortable chair and enjoy a few of the lighter stories from my book, Leadership Inside Out: Effecting Change from Within in today’s podcast. I hope you decide to join me!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: www.effectingchangefromwithin.com

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: https://www.facebook.com/susan.ney.5/

Leadership Inside Out: Effecting Change from Within

Resources noted in the podcast:

⦁ Leadership Inside Out: Effecting Change from Within ⦁ Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

⦁ Conversations That Matter with Host Stuart McNish Episode Leadership Inside Out – Unearthing the leader within with Susan Ney ⦁ Leadership Inside Out: Unearthing the leader within (w/Susan Ney, author of "Leadership Inside Out") - YouTube

The On-line course “Clarity and Choice”

Currently being developed based on the concepts outlined in the book. If you are interested in learning more, connect with Susan at [email protected]

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.

Leave a review

Every bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Stephen Hammond, lawyer turned professional speaker, helps his clients avoid the landmines that are getting so many people and workplaces in trouble. For 27 years Stephen has educated thousands of Canadians about the importance of preventing and responding to all the inappropriate stuff that goes on at work; in particular, harassment, bullying and discrimination.

Despite the serious nature of the issues, Stephen is known for his humour, wit, and discussing issues that are current and relevant. Most importantly, people leave his sessions feeling more confident to prevent and address inappropriate workplace behaviour.

Stephen shares the importance of dealing quickly with matters that can quickly erupt into more serious situations especially when these appear to violate individual’s ability to work in a respectful work environment or are an infringement on any of the protections provided under human rights and charter of freedom legislation. His stories are real, taken from actual cases. His lessons, using his recent book The New Norm: A manager’s guide to improving workplace behaviour … and keeping out of legal hot water are practical, outlined as: 1) A big mistake; 2) Important tip; 3) Quiz on the key points; and 4) relevant Canadian legal cases on “the big mistake”.

Stephen makes a subject that could be overwhelming and mired in legalese approachable and understandable as evidenced in his keynotes “It’s Official – Everything is Offensive” and “Creating Your New Norm at Work”.

Hope you will join us for lots of nuggets of great learning that could help keep you and your organization contributing to the “wow” organizations – those great ones that we love working for and with.

About the Guest – Stephen Hammond

Stephen Hammond is an author, speaker, trainer, and consultant in the field of the weird things people do at work that get them into trouble. Since 1992 Stephen has rescued organizations from workplace disasters and helped them to change with the times. While Stephen is a lawyer by trade and still a member of the Law Society of B.C., he no longer practices law. His favourite pastimes are downhill skiing, golfing, and playing ball with his dogs Rufus and Baxter. Stephen’s goal is to support welcoming workplaces.

At a relatively young age, Stephen Hammond’s life experiences shared his views and passions regarding human rights. Between obtaining a Bachelor of Arts degree from the University of Manitoba and a Bachelor of Laws degree from Osgoode Hall Law School, Stephen was the executive director of one of Manitoba’s political parties and was thrown into jail in communist Poland, accused of being a spy for the West. Stephen was called to the Bar in British Columbia in 1988 and proceeded to work in the field of labour and employee relations both in the private and public sectors.

If you wish to contact Stephen, he can be reached at:

Email: [email protected]

Website: https://www.stephenhammond.ca

LinkedIn https://ca.linkedin.com/in/stephendhammond

Resources

Managing Human Rights at Work: 101 practical tips to prevent human rights disasters by author Stephen Hammond B.A., LL. B

The New Norm: A manager’s guide to improving workplace behaviour … and keeping out of legal hot water by author Stephen Hammond B.A., J.D., CSP

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: www.effectingchangefromwithin.com

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: www.facebook.com/susan.ney.5/

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

In this week’s podcast we talk about the importance of effective communication and what Susan Scott in her excellent book Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, calls, “fierce conversations”.

Overall, most of us could be much better communicators. Too frequently we attempt to express ourselves and find that what we had hoped to convey has been received in a manner that we had not intended or expected. With our incresased use of emails, texts, tweets and the like, I see this getting worse, not better over time.

Scott asserts that the next frontier of exponential growth, the place you will find a new and sustainable competitive edge, lies in the area of human connectivity – internally with staff and externally with your marketplace. This assertion is supported by leading edge research groups such as McKinsey & Company where words like heighted connectivity, more purposeful, more human, and emphasis on employees’ need for affirmation, social chohesion, purpose and meaning are being increasingly used - all postive impacts of deep dialogue and effective communication.

We have an opportunity to do things differently as we begin to emerge from the realities of the pandemic. According to Scott, “Conversation = Relationship”. Make your conversations truly great ones! Tips and insights in today’s podcast. Hope you will join me!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: https://www.effectingchangefromwithin.com

Email: [email protected]

Linked In: https://www.linkedin.com/in/susan-ney-197494

Facebook: https://www.facebook.com/susan.ney.5/

Book: Leadership Inside Out: Effecting Change from Within at Amazon

Resources noted in the podcast:

⦁ Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by author Susan Scott

⦁ Dialogue: The Art of Thinking Together by author Willliam Isaacs

⦁ McKinsey & Company article https://www.mckinsey.com/business-functions/organization/our-insights/organizing-for-the-future-nine-keys-to-becoming-a-future-ready-company

The On-line course “Clarity and Choice”

Currently being developed. If you are interested in learning more, connect with Susan at [email protected]

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.

Leave a review

Every bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Malcolm White lives his passion through his work. He has always known that he loved working on the water. He was fascinated by the tugboats and the barges they were towing – the ones he would watch while working as a fishing guide in Campbell River, British Columbia. So, he attained his Deck Hand certification and the requisite sea hours. And over a career of, now forty years, he continued to take courses, build continued experience on the ocean, and for many years now, has been master of his tug, as the Captain.

Malcolm shares his journey with us, including some very frightening and exhilarating experiences, a little about the tugboats used in this exciting work, and some tips if this is a career that might be of interest to you or someone you know.

Ever wonder what it is like to assist those big freighters into dock? Hope you will join us!

About the Guest – Malcolm White

Malcolm is the captain of the one of the big tugs we see working in the Vancouver harbour. They are called yarding tugs. They guide the huge freighters and cargo ships to dock or moor at our local mooring lots, terminals, and refineries in the lower mainland. His responsibilities also involve receiving, towing, and landing huge barges. It is interesting and difficult work.

Over the years, Malcolm has transitioned from working as a fishing guide in Campbell River, on Vancouver Island, to attaining both the sea hours and relevant certifications to first become a deck hand, and eventually to attaining the title and responsibilities of tugboat captain.

It has been a truly wonderful career for him, full of exciting experiences and memories. One he will miss when he decides to retire. In the meantime, he is enjoying working with his new baby – yes, a tugboat – and it’s quiet!

Resources

If you are interested in learning more about the relevant training programs, the BCIT Maritime Training Institute website has a wealth of information that may be of assistance: https://www.bcit.ca/transportation/areas-of-study/marine-studies

The International Longshore & Warehouse Union may also be of assistance: https://ilwu.ca

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: www.effectingchangefromwithin.com

Email: [email protected]

Linked In: www.linkedin.com/in/susan-ney-197494

Facebook: www.facebook.com/susan.ney.5/

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

I don’t think it would be much of a stretch to assume that, at some point in our careers we have all been party to, or impacted by, conflict-laden situations: individuals not getting along, someone not pulling their weight, colleagues not showing up on time or at all, poor behaviour, rules not followed, as only some examples.

All too often, these situations get tolerated, ignored, excused, and otherwise not dealt with.

I have been in situations that allowed me to address such issues, in others where I have been stymied in doing so. I have also been the avoider and the leader who didn’t act in a timely manner.

I know that NOT dealing with situations that create conflict is NOT a good thing. I also know that dealing with conflict is one of the toughest responsibilities that individuals who oversee people face. We don’t teach these skills well. Many of us don’t learn effective conflict resolution in our formative years. This spills over into our work environments. The outcome is not good.

Gary Harper in his excellent book The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home encourages a different approach.

I was lucky enough to learn from Gary. He reminds us that “every conflict provides the opportunity for learning, growth and enhanced relationships”. Yes - the opportunity. I just re-read The Joy of Conflict Resolution. I would like to take today’s podcast to share some of Gary’s insights – because I know they work.

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: https://www.effectingchangefromwithin.com

Email: [email protected]

Linked In: https://www.linkedin.com/in/susan-ney-197494

Facebook: https://www.facebook.com/susan.ney.5/

Book: Leadership Inside Out: Effecting Change from Within – on Amazon

Resources noted in the podcast:

⦁ The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home by author Gary Harper

⦁ Loving What Is by author Byron Katie

⦁ The Pause Principle: Grow the Whole Person to Grow the Whole Leader by author Kevin Cashman

The On-line course “Clarity and Choices”

Currently being developed. If you are interested in learning more, connect with Susan at [email protected]

Thanks for listening!

It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.

Leave a review

Every bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

When we are able to fulfill our life’s purpose, in this case helping ensure that people’s voices were heard, inequities were addressed and choice was actioned, as part of the responsibilities of what we are paid to do, we tend to infuse really positive stuff onto those we work with. I was one of the lucky ones provided the opportunity at an early point in my own career to work with such an individual – Bill Howes.

Bill is someone who through every action and every word he spoke, exuded leadership, alignment with core values and passion for what he did. He knew what he was good at. He built leaders along the way. And he has continued to make a positive difference in his retirement activities. Bill spent most of his career working for and with unions, as a paid employee within those organizations. It might be something for you to consider too. Our unions need great leaders too. Hope you will join us!

About the Guest:

Bill Howes is a native Torontonian. He went to school in Vaughan Road Collegiate Institute, and at nineteen he started working at Northern Electric in Bramalea, Ontario.

Bill got involved with organizing for the United Electrical Workers while working at that plant. Shortly after, he moved into the office part of Northern Electric, which had a company association. He became active and one of the leaders of a strike by Northern Electric office workers in 1966, the first successful strike ever at Northern.

Coming out of the strike, the association members realized they needed a legitimate union, and Howes was on the committee that interviewed all of the unions with a connection to telecom. They chose the United Auto Workers (UAW). Bill became involved in organizing with the UAW and was active in that local for several years.

Bill left Northern in 1972 and went to work with the Canadian Labour Congress (the umbrella organization for many of Canada’s unions) to organize white-collar workers. He organized the first chapter of the Association of Commercial and Technical Employees (ACTE).

Knowing his background in organizing telecom, the Communications Workers of Canada (CWC) asked that Bill be put on loan from the CLC for its organizing drive. The CWC eventually hired him, making him National Representative responsible for organizing in Ontario in 1974. Bill focused on a variety of organizing campaigns through his years with the CWC, primarily with office, technical and operator units across the nation. He also taught seminars on organizing.

In 1989 he left the organization which, through several amalgamations over the years had now become the Communications, Energy and Paperworkers’ Union, to accept the position of Executive Assistant to the President of the Toronto and York Region Labour Council and the responsibility of being the labour link to social justice movements.

Bill left the Labour Council in 2000 to establish Organizing Resources, providing consulting services to unions conducing organizing campaigns. In his “retirement” he also co-founded Not Just Tourists and has worked tirelessly on behalf of feral cats in the Greater Toronto Area – more on these in the podcast!

*With appreciation to Joan Roberts and her overview of Bill in her excellent book Cracked: How Telephone Operators Took on Canada’s Largest Corporation… and Won!

If you wish to contact Bill, he can be reached at [email protected]

The website for the Toronto and Yukon Region Labour Council is Toronto & York Region Labour Council

The book referred to in the podcast is Cracked: How Telephone Operators Took on Canada’s Largest Corporation… and Won! by author Joan Roberts

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training.

If you wish to contact Susan, she can be reached through any of the following:

Website: https://www.effectingchangefromwithin.com

Email: [email protected]

Linked In: https://www.linkedin.com/in/susan-ney-197494

Facebook: https://www.facebook.com/susan.ney.5/

Book: Leadership Inside Out: Effecting Change from Within – on Amazon

The On-line course “Clarity and Choices”

Currently being developed. If you are interested in learning more, connect with Susan at [email protected]

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