00:00 Today we are discussing the 7 Steps to Creating a Mentoring Program 00:05 Mentoring programs are a great way to build a knowledgeable, productive, workforce. They’ve been shown to boost employee satisfaction and engagement, and to reduce turnover. 00:16 Whether it’s to ease the transition for new hires, or develop skills in longtime employees, […]

00:05 Managing employees through a corporate crisis is one of the biggest career challenges you can face. Sudden change, uncertainty, and anxiety about the future can take a toll on productivity AND morale. 00:40 Keeping your team motivated during tough times is no easy task. But strong leadership, good communication, and empathy can make all […]

00:05 An optimistic attitude is a must-have for any business owner. But planning only for “best-case scenarios” can lead you into trouble. A single unfortunate incident can take away all you’ve worked to build. A fire…a flood…a wrongful termination lawsuit….an employee injury….the list goes on. 00:49 A well-designed risk management program is key to the […]

00:49 The importance of a well-developed employee training program can’t be overstated. Of course, all employees must be provided systems, equipment, and procedural training as part of their orientation. 01:19 Perhaps the most critical type of employee training is compliance training. This can be understood as training needed to adhere to federal, state, and local […]

00:14 Several recent surveys show U.S. employees spending a mere 40 to 50 percent of their workdays engaged in job-related tasks. Fortunately, there are simple steps you can take to help employees avoid common productivity pitfalls. 01:01 First, let’s address unnecessary, poorly planned, or excessively long meetings. We’ve all been there. Our brains turn off, […]

Training Employees is Cheaper than Replacing Them 00:55 You may be tempted to think that employee training is just too costly. But this is pennywise-and-pound-foolish thinking, because turnover can cost you much, much more. Options for Every Budget 01:34 Tuition reimbursement, whether for a degree program or single classes, is always popular but can […]

00:39 Telephone screening is not an interview… think of it instead as a fact-checking exercise that bridges your initial resume review and the face-to-face interview. 01:10 Phone screens can also be used to sort unsolicited resumes that you’d like to hold for future open positions. 01:32 With every step in the hiring process, phone […]

01:04 Your employees are your most important investment, and you want to reach a strong applicant pool in an efficient manner. In a tight labor market, you’re both buyer—seeking to hire a qualified candidate—and seller—looking to promote your business as a great place to work. 01:28 Begin with the job title and make it […]

00:40 An easy way to understand the primary difference between job ads and descriptions is that a job ad is an external document, whereas a job description is an internal corporate document. 00:52 The function of a job ad is to attract candidates, whereas a job description is used to screen candidates for potential […]

00:52 Make sure you comply with the law. Most states have adopted the “employment-at-will” doctrine, which generally allows you to discharge an employee for any reason, or no reason at all, at any time and without advance notice. 01:25 Look carefully at your employee handbook: Courts have ruled that handbooks that do not have […]