Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

In this episode, we talk to Andy Cotgreave, Technical Evangelist at Tableau, about the role of Data Visualization and presenting data effectively. We discuss the significance of dashboards in understanding data, and how organisations can work to become more data literate. We also cover the debate around 'soft skills', including what they contribute to the industry, and why these skills should be considered equally fundamental to data use as technical skills.

In this episode, we talk to Julian Harris, the Head of AI Technology Research at CognitionX, about the challenges involved in developing sophisticated Natural Language Technology. We discuss how the approach to creating natural language technology has changed in recent years, and the significance of using specialised AI in niche areas. We also cover the debate surrounding how AI will affect customer experience staff in the next decade, and the issue of whether chat bots might replace the 'human' elements of these departments.

In this episode, we talk to the CEO and Founder of x.ai, Dennis Mortensen, about creating his AI driven personal assistant that takes on the task of booking meetings for you. We unpick what an intelligent agent is, why conversational UI is an important and distinct UI in its own right and how you go about building an AI that can seamlessly embed itself into a conversation with humans and other AI’s.

In this episode we talk to Karim Jalbout, Partner at executive search and leadership advisory firm, Egon Zehnder about the role AI has in shaping modern business and how the C-suite is dealing with the challenges and opportunities AI presents. We consider the leadership and change management capabilities needed and whether there is worry or excitement about AI's impact. We also look at how AI is impacting the HR market and ecosystem from candidate funnel management through to performance management and culture.

In this episode, we talk to Gemma Greaves who is Chief Executive at The Marketing Society and Founder of her own private members' club Cabal. We talk about the value of creating and being part of a community that allows people to learn, grow and develop through sharing experiences and collaboration. We touch on big subjects like mental health and the role that we as leaders need to play in creating a safe space for people to be themselves at work. We also explore the role of the Chief Marketing Officer and how that role is evolving in light of digital and data innovations.

In this episode, we talk to Ewan Nicolson who is the Principal Data Scientist at Skyscanner, the travel fare aggregator website and metasearch engine about how they are using data and data science techniques to help get people where they want to go. We get under the skin of a data science operation at scale, the kinds of business strategies it supports and the modus operandi within the team and collaboration across the business. We discuss where personalisation is deployed and the methods used to personalise the customer experience including behavioral and contextual analysis as opposed to analysis based on personally identifiable information.

In this episode we talk to Helen Louwrens who spent a long part of her career at Dunhumby helping retailers and FMCG brands get better insight and build relationships with their customers. Helen is now at the Care Quality Commission as Director of Intelligence helping to support and protect individuals who us health and social care services. We explore how she is building an intelligence led organisation by building expert systems that systemise decision making where possible, deliver leading performance management capability and balancing delivery today with delivery for the future.

In this episode we talk to Jo Cruse, MD at The Unreasonables, about how in the midst of an avalanche of data and AI in both hype and reality, its easy to think that automation and bots are taking over and that it's important more now than ever to ensure we have a human centred approach to building data, AI and technology solutions. We explore how this starts in the classroom at school and transcends across organisations, governments and home round the dinner table and ultimately means ensuring we focus on empathy, wellbeing, human connections, collaboration and creating space and time for these conversations.

In this episode, we talk to Stephen Jamieson and Maggie Buggie leaders at the global tech vendor, SAP. We discuss their hugely impressive and admirable initiative looking at removing single-use plastics from the supply chain and the part data and analytics plays in that and the wider sustainability agenda.

In this episode, we talk to David Rosen who is Head of Strategy for Tibco Software and industry thought-leader in business redesign from the perspective of data and analytics. We explore how to create the algorithmic enterprise and discuss a number of use cases from across industries on how analytics is being deployed to transform business.