Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

In this episode, we talk to the Marketing and Communications Director from the Really Useful Group, Phil Day, on using data and analytics to reach new audiences and delight existing customers of Andrew Lloyd Webber's global and award-winning catalogue. We talk about attribution modeling, customer segmentation, AI to develop better content and even GDPR the musical.

 In this episode, Jason Foster talks to Ryan Moriarty, VP of Commercial Growth at music startup Sofar Sounds. We discuss the application of data science algorithms to value driving use cases in his new role at Sofar plus previous roles at Just Eat, Wonderbly, M&S, Tesco, and others.

In this episode, Jason Foster talks to the Chief Data Officer from Lloyds Banking Group, Roberto Maranca, about his role as a change agent and the importance of change in data initiatives to drive the required outcomes. We also explore the ethical obligations organisations have and how customers perceive brands transparency with their use of data.

In this episode, we talk to the Head of Data and Advanced Analytics at Dyson, Ryan Den Rooijen. Ryan previously worked leading data for the global advertising team at Google and prior to that helping a number of startups on marketing and digital strategy. We have a fascinating discussion around implementing data strategy, his deep love for MPP systems, creating superhuman ability through advanced analytics, building diversity and psychological safety into his team and ultimately creating better experiences for his customers and making better decisions internally.

In this episode, we talk to Tim Carmichael, the Head of Data transformation at Southern Water and previously Chief Data and Analytics Officer for The British Army. We cover the building blocks for a successful data strategy, his 3 stakeholder personas 'Glazy', 'Rolly' and 'Sparkly', getting consensus and funding for your data and analytics initiatives and other tactics that help get buy-in and generate momentum.

In this episode, Jason Foster (CEO) is joined James Lupton (CTO) and Tor Park (Head of Marketing) from Cynozure to discuss news from the previous month that made it into the mainstream press and some trade publications about data and analytics. They each brought along 4 or 5 articles to discuss and then hit record. Given the prevalence of data, analytics and AI in the news nowadays, we find ourselves talking about this stuff all the time. We thought we'd make it a feature of the Hub & Spoken podcast show.

Sources: http://www.wired.co.uk/article/strava-military-bases-area-51-map-afghanistan-gchq-military

https://www.wsj.com/articles/chinese-police-go-robocop-with-facial-recognition-glasses-1518004353

http://www.wired.co.uk/article/uk-police-handheld-fingerprint-scanner-database-biometric-security

https://www.theverge.com/2018/2/20/17032228/ai-artificial-intelligence-threat-report-malicious-uses

https://www.charitydigitalnews.co.uk/2018/02/07/nominet-trust-reveals-five-emerging-social-tech-trends-that-will-transform-lives-in-2018/

https://www.computerworld.com/article/3252218/collaboration/cortana-explained-why-microsofts-virtual-assistant-is-wired-for-business.html

https://www.theguardian.com/technology/shortcuts/2018/jan/29/have-you-signed-up-for-a-tracking-app-by-mistake

https://www.retailgazette.co.uk/blog/2018/02/sainsburys-acquires-nectar-assets-60m-big-data-drive/

http://smallbusiness.co.uk/gdpr-brits-exercise-right-forgotten-2542831/

http://www.bbc.co.uk/news/43154732 

https://www.engadget.com/2018/01/30/fake-porn-is-the-new-fake-news-and-the-internet-isn-t-ready

In this episode we are talking to Johanna Hutchinson, who is Head of Data at The Pensions Regulator, previously at HM Revenue & Customs with a background in research and statistics.

Together we explore the emerging data team and the type of skills and capabilities needed to maximise the value of data at an organisation. We discuss how this differs from data teams of the past and the role the Chief Data Officer has in crafting and leading that team.

In this episode of Hub & Spoken we talk to Barry Green, the interim Chief Data Officer for the Bank of Ireland, prior to which he was Chief Data Officer at HSBC and number of roles at Citibank and PWC. This episode explores the main activities, priorities and focuses for Barry in his current role and how he is moving the agenda forward.

We discuss his 3 main priorities of 1) creating a policy and data management framework, 2) Telling and selling the story to drive change and 3) defining a future end-state architecture and needs.

Thank you for listening to the Hub & Spoken podcast by Cynozure. Visit us at https://cynozure.co.uk/ 

In this episode, we talk to Pete Williams who has had a career in data spanning a number of UK retailers like Waitrose and M&S. Pete is a fantastic evangelist, change agent and leader in data and analytics and in the episode, we explore the role of the Chief Data Officer.

We look at the Chief Data Officer's role in enabling organisations, building out their data maturity and helping to ensure data-driven decision making.

Thank you for listening to the Hub & Spoken podcast by Cynozure. Visit us at https://cynozure.co.uk/