Humans Leading Humans

Richard Bistrong was a majorly successful VP of Sales for a global defence manufacturer for 20 years. In 2012, after smashing his targets and then some, Richard was sentenced and served fourteen-and-a-half months at a U.S federal prison camp.

His is a journey through the dark side of international sales, through bribery and corruption. It is a story of the extreme edges of bad governance - when leaders hold people to account for aggressive targets and choose not to ask the right questions. It is a story of dangerous silence and the illusion of good performance.

Linkedin : https://www.linkedin.com/in/richardbistrong/

CREATE framework : https://www.katzkiely.com/create

Find out more about beep’s culture change programmes here : https://wearebeep.com/

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

Sacha Romanovitch, the first female CEO of Grant Thornton, now heads up Fair4AllFinance, a non profit organisation that is building an inclusive economy.

She proved that a “profits with purpose” ethos, with diversity and inclusion at its core, builds real and measurable value across customer experience, employee engagement - and builds brands that people love. She, like me, is committed to developing a new operating system, a better normal that allows people, places, business and planet to thrive. Her three leadership stories offer pragmatic advice to leaders in any kind of organisation - whether they are leading 5 or 50,000.

Her top leadership tips :

CREATE framework : https://www.katzkiely.com/create

Linkedin : https://www.linkedin.com/in/sacharomanovitch/

Sacha on twitter : https://twitter.com/romanovsun

Find out more about beep’s culture change programmes here : https://wearebeep.com/

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

Rich Corbridge is the Chief Information Officer at Boots; a massive health retailer and pharmacy chain. With over 2,500 stores across six countries, 55,000 employees and revenues of £6.5Bn, it’s a pretty big deal. Rich’s job is to harness the power of technology to support business change and transformation.

He is not your traditional, stereotypical technology leader. Not at all.  His are stories of passion, of courage … of people.

He shares how a story was so powerful, it inspired him to announce a £1Million innovation programme - in front of a massive audience of leaders - without asking permission

He explains how the temptation of cool technology nearly scuppered a massive transformation programme… and how good old fashioned TLC saved the day

The Imaginal Leadership story is here : https://www.youtube.com/watch?v=vEO5pavWhbY

Rich on linkedin : https://www.linkedin.com/in/rich-corbridge-fbcs-8b621b5/

On twitter - @R1chardatron

Find out more about the CREATE Framework here and send feedback : https://www.katzkiely.com/create

Find out more about beep’s culture change programmes here : https://wearebeep.com/

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

Mark Earls ( AKA The Herdmeister ) is a strategist, author, speaker and performer. He's done a lot of big thinking on brands, marketing and mass behaviour. When I met him he was the Global Strategy Chief at Ogilvy and Mather - and it was he who first piqued my passion for Behavioural Science. In this episode we talk a lot about a lot f thing- but mostly about the power of being the naysayer, the jester, the power of pointing at the elephant in the room even when it’s tough. Because if not you - then who?

Find out more about the CREATE Framework here and send feedback : https://www.katzkiely.com/create

Find out more about beep’s culture change programmes here : https://wearebeep.com/

Mark on linkedin : https://www.linkedin.com/in/mark-earls-a393982/?originalSubdomain=uk

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

My guest this week, Chip Conley, is an extraordinary human. He was Founder and CEO of the highly successful boutique hotel company Joi de Vivre (now owned by Hyatt.) It took a near death experience to made him stand back, look at his life and sell the company.

Then a smart young fellah called Brian, founder of a teeny, weeny startup called AirBnB, hired Chip as his strategic Lead and Mentor. Together, they grew AirBnB to be the most valuable hospitality company in the world.

This is a story of three chapters :

Forget B2B or B2C. We are ALL in the H2H business. Chip’s warm wisdom can help us all be better leaders. My favourite takeaway : “Emotions are contagious, The higher up you are the more contagious they are.”

Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

The guest in this episode is the wonderfully authentic, modest, imaginal Paul Greatrix, Registrar ( AKA COO) of Nottingham University; one of the UKs’ biggest universities with over 8,000 staff, 35,000 students and £750million turnover.. so no small outfit. His responsibility is to CREATE operating models and cultural frameworks where everyone at all levels are in learning mode.

Leaders in all organisations are finally realising life long learning is no longer a nice to have. Continuous learning and improvement is crucial in this time of continuous and accelerating change

So there’s a lot be learned from academia - with its particularly complicated mix of challenges, tensions and the very different needs of stakeholder groups- professional services, academics, researchers - and, of course, students : An ever changing, increasingly hard to please customer based with constant turnover.

How does Paul

His answers are refreshingly honest :

.. and a bucket load of humour. Because Humour is Human!

Be Inspired. Be Imaginal. Be more Human.

WONKHE is a good place to find out more abut Paul: http://www.wonkhe.com/blog-themes/registrarism

Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

My guest his week, Dan Ariely needs no introduction. But just in case, he is one of the worlds most influential psychologists. His work - and he - have inspired and continue to feed my passion, mission, vision and work. In this gloves-off conversation, he explains how leaders build work cultures that kill motivation -dead. He explains what to do, and what not to do, to unleash productivity, efficiency, and innovation. Here’s just a few of his top tips:

Basically, If you want to get the best from your most important asset, people, you have to CREATE culture. There are no quick fixes.

Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

Emily Chang is the CEO China at McCann WorldGroup and an absolute inspiration. Before McCann, she has worked with all sorts of massive brands across the US and ASIA Pacific - including the enviable, and no doubt sometimes challenging, role of introducing the apple brand to Asia.

It’s easy to assume that different leadership styles are needed in the seeming very different cultures in other regions. She says this is absolutely not true. We are all human and as such there are far more commonalities than differences.  In this motivational conversation she shares her top tips for getting the best from teams. Where ever you are. My top takeaways:

…and most importantly there should not be a chasm between who you are as a leader and who you are as a human.

Emily's book : https://www.amazon.co.uk/Spare-Room-Intentional-Authentic-Purpose/dp/1642937622

Go to https://www.katzkiely.com/ to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

Amy C Edmondson is an engineer, a researcher, teacher, bestselling writer, the Novartis Professor of Leadership and Management at the Harvard Business School, - and a key inspiration for my work.

After an enviable start to her career, working with one of the 20th Century’s most original thinkers, Buckminster Fuller, Amy has dedicated her career to exploring how to create work environments where humans thrive, so business and society can thrive.

In this wonderfully warm conversation, she shares crucial truths we all need to hear : The Illusion of excellence in enterprises is dangerous. Every company is a system. , a system littered with risks and opportunities for improvement. Your team should be seen and heard loud and clear. Those opportunities will only surface if you ask the right questions, make sure people feel safe to answer truthfully and really listen to the answers. Even though it may not feel good.

Truth sayers should be the heroes of the piece, not the villains. As humans are hard wired to NOT speak out, you need to engineer clever ways to make sure they do…

… and last, but absolutely not least, everyone at every level should develop key leadership skills : Humility, empathy and curiosity.

Go to https://www.katzkiely.com/ to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

Gary Coombe is the CEO of Gillette, P&G, a wonderfully warm human and an absolute inspiration. He has learned a lot, and made mistakes, in his 35 years with P&G. Lots of leaders pay lip service to the fact that people are their most important asset. Gary is committed to living it. His insights are important to all leaders at all levels everywhere - whether leading a team of 3 or 500.

1/ Diversity and Inclusion is not a nice to have, it’s a business imperative. The strongest teams, winning teams, are diverse teams. Fact! Top tips:

2/ Use the two way door principle to decision making to empower leaders at all levels to learn by doing

3/ Wellbeing is a weapon we can win with. We should be at least as concerned with looking after our people as we are with maintaining machinery. Do not encourage your teams to work hard and lose sleep at the expense of their health. Don’t just talk about it. Live it. Make it ok for people to relax and recharge… they’ll be more productive and less likely to leave.

And most importantly - business success and human centred culture are inexorably linked.

Go to https://www.katzkiely.com/ to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Find out more about how beep supports leaders through cultural and operational change : https://wearebeep.com/

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/