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Customer satisfaction is not just what they expect, it's what you tell them to expect- three stories to illustrate the point :)
If you haven't gone on vacation yet in 2020, Maybe this repeat podcast from March of 2019 will help you do it :)
Check this kid out! He thinks he has lemons and no idea about the lemonade he is making in COVID
The story of a man who shows the difference between living and avoiding death
Now that we all have a soapbox, I thought I'd share the rules laid out by my college speech professor.
A humorous story the proves that sometimes the best strategy is generosity!
If your goal is a happy, independent retirement, check out this guys sneaky-smart strategy!
From the publisher's feed