The City of Shreveport would like to introduce you to our new citizen engagement platform: Port City 311. Port City 311 is a new online platform and cellphone app that is designed to make it easier for our community to report issues, share concerns, and receive updates on the progress of those reports.
You can access Port City 311 on our website, www.shreveportla.gov, by clicking “Report a Concern” on our homepage.
You can download the app on Android and iPhone by searching for PortCity311 in your app store.
Once you’re in, you’ll be prompted to sign up for an account, which only takes a few moments.
By creating an account, you’ll be able to track all of your reports, see the progress of each request, and receive real-time updates from our technicians.
You can choose how to receive notifications, whether it is by text message, phone call, email, or all three. Our goal is to increase accountability and transparency with our citizens and to make Shreveport a more responsive city.
WE NEED YOU TO MAKE A DIFFERENCE! Download the app today and help make Shreveport a better place.