IADS Retail Park

By International Association of Department Stores - IADS

🦖 Welcome to IADS Retail Park—where retail giants evolve or go extinct. Department stores get dismissed as dinosaurs all the time. But the best ones aren't fossils, they're transforming faster than m... more

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FAQs about IADS Retail Park:

How many episodes does IADS Retail Park have?

The podcast currently has 118 episodes available.

IADS Retail Park episodes:

April 23, 2026 Breuninger Stuttgart: Building community through services
🎧 In this episode: Why Breuninger’s credit card captures 71% of turnover 💳 | How personal shoppers recruit at operas and cultural events 🎭 | The 3-minute runner system in footwear 👟 | Mrs. & Hugs private label success 🏷️ | Luxury buyback programs that keep spending in-house 🔄
🔗 Click here to read the full Breuninger Stuttgart Exclusive by Christine Montard!
For more retail insights and strategy—connect with us on LinkedIn 💼, discover our exclusives on Substack 📰, and explore www.iads.org 🌐 for additional resources.

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
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13min
April 22, 2026 24% vs. 71%: Department store beauty's discovery problem
This week on IADS Retail Park 🎙️, Maya and Christine examine what department stores are actually building with these renovations — from Nordstrom‘s 1,670 sqm Beauty Bar to Macy’s 5,000 sqm commitment to Galeries Lafayette‘s three-floor strategy. The brand counter model is dissolving. Whether the replacement can compete with Sephora's 20-year head start is the question billions can’t yet answer.
🔗 Click here to read the full Beauty Exclusive by Christine Montard!
Stay connected: Follow us on LinkedIn · Read our latest on Substack · Explore www.iads.org

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
21min
April 15, 2026 The $40 Million Look Policy
In 2006, Abercrombie & Fitch‘s CEO said it on the record: “Are we exclusionary? Absolutely.” It was company policy. And it cost them everything. 👀This week on IADS Retail Park 🎙️, Maya and Christopher trace A&F‘s decade-long reckoning — from a $40 million discrimination settlement in 2004 to an 8-1 Supreme Court defeat in 2015 to the Curve Love comeback. The problem wasn’t the lawsuit. It was the thirteen years it took to actually believe what the consent decree said.
🔗 Click here to read the full A&F Exclusive➡️Click here to find out more about the 2025 IADS White Paper: DEI at a crossroads
Stay connected: Follow us on LinkedIn · Read our latest on Substack · Explore www.iads.org

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
12min
April 01, 2026 Galeries Lafayette Mumbai: What it costs to open one store
In this episode of IADS Retail Park 🎙️, we explore Galeries Lafayette's seven-year journey to open India's first true luxury department store 🏛️Based on IADS Exclusive: 👉 "A landmark entry: Galeries Lafayette and the evolution of Indian luxury retail"

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
15min
March 25, 2026 The beehive that forgot its buzz
€200M invested. Breuer's building. Gucci on the ground floor. But De Bijenkorf Rotterdam's VIP services? Invisible. 👻
This week, Maya & Christine walk all five floors to find the gap between execution and visibility—and what every department store can learn from it. 🐝
📸 Full story here | ⏱️ 12 min

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
13min
March 18, 2026 The VIC Architecture: Inside Korea's €750M system
🏢 A 40-year-old department store. 33,000 sqm. €750M in annual revenue. How? Korea built an entire VIC architecture where 5% of customers drive half the sales—through transparent €94K thresholds, allocation control, and lifestyle infrastructure the West hasn't replicated. Maya and Selvane unpack what makes Hyundai Apgujeong one of Korea's highest-performing stores per square metre. 📊💰
📖 Full read linked in description

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
14min
March 11, 2026 Chinese tourists are back but not the ones you remember
In this episode, Maya and Selvane unpack an exclusive from 2023 on the seismic shift in Chinese tourism post-reopening. 🛫 What do Galeries Lafayette, Harrods, and El Corte Inglés have in common? They rewrote the playbook—swapping tour-group tactics for wellness galleries, Michelin dining, and cross-border CRM magic. 🌍 But with Hainan’s duty-free empire doubling sales and XiaoHongshu rankings favouring Asia, European retailers faced an uncomfortable truth: products alone wouldn’t justify a twelve-hour flight. 💼✨

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
7min
March 11, 2026 What 58 department stores reveal about the gap between the economy and how consumers actually feel
🌍 Fifty-eight department stores. One volatile year. Maya and Anchita unpack the I.A.D.S. Global Department Store Monitor — from the Saks collapse and Japan's boom-to-bust reversal, to Latin America's resilience and the rise of recommerce as a structural layer.
📖 Read the exclusive: Access here
LinkedIn | Substack | www.iads.org

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
15min
March 04, 2026 Understanding the New China: From globalisation to supply control in global retail
In this episode, Maya and Anchita unpack David Baverez’s "New China" presentation: Why the $600B US-China trade runs through Hong Kong, how China's 30-35% manufacturing share shifted power from consumers to suppliers, and what the "economy of war" means for retail strategy 🏭.
Discover the demographic shifts reshaping Chinese consumers, why BYD and Huawei are outpacing Western brands, and how Chinese platforms could industrialise sustainability at scale 📊.
📖 Read the exclusive: Access here
Follow us: IADS LinkedIn | Substack | www.iads.org

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
11min
February 24, 2026 IADS Exclusive – BHV: 170 years of history and an uncertain future
What happens when a 170-year-old retail icon makes a deal that backfires? 🎲
BHV, the beloved Parisian department store, bet on SHEIN—and lost. Brand departures, public backlash, and a 40% reduction in retail space followed. Now, Brookfield Asset Management plans a five-star hotel 🏨 where shoppers once browsed DIY tools.
Host Maya Sankoh sits down with Christine Montard, IADS. Director of Markets and Events, to unpack what went wrong—and whether heritage brands can survive radical pivots 🔄.
📖 Full article link in description | 🎧 Listen now

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe
...more
13min

FAQs about IADS Retail Park:

How many episodes does IADS Retail Park have?

The podcast currently has 118 episodes available.