IDD Leader

Too often, mission-driven organizations end up driving their people into burnout. We've all seen it--but how can you burnout-proof your workforce?

In this episode, Nate breaks down the behavioral science of burnout and provides three easy next steps to stop it at your organization.

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Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Sweaty palms and a knot in your stomach? Or a raised voice and regrets later? Whatever your 'style' of handling tough conversations with employees, you can benefit from a clear, 3-sentence script that will help guide you through these uncomfortable moments.

In this episode, Nate breaks down the science behind tough conversations with employees and how you can make them easier, less-stressful, and much more effective at bringing about actual change.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Many human services leaders struggle with finding the right balance between work and the rest of life. It's a demanding, heart-and-soul line of work that lends itself to frequent crises which can happen at all hours. 

And yet, neglecting to promote (or protect) work/life balance for yourself or your staff is a recipe for burnout... and for perpetuating the revolving door of staff and leaders.

Instead of telling everyone to suck it up, this episode explores 5 reality-based solutions that promote a healthier work/life balance. It's never going to be the ideal time or the perfect balance. But striving towards a better balance is *the* difference between higher retention vs. higher turnover.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

If you've ever wondered about the long-term impact of investing in your staff, Core Services has been innovative and unrelenting in their efforts... And they are getting a huge return on investment!

Executive director Nick Filarelli explains why Core Services "bares their soul" on their website, how they dropped to an astoundingly low vacancy rate, and the ingredients to their staffing secret sauce. This power-packed interview is a MUST WATCH!

https://www.coreservicestn.com/

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

What if I told you that a zero-dollar, 15-minute strategy could transform your team? Would you believe me?

If your frontline supervisors (or you) are constantly putting out fires, can't get your team to take initiative, or are the last to know when something's going wrong--this episode is for you.

In it, Nate will unpack the art and science of a strategy that will turn these dynamics around so that your staff engage in best practices more frequently and your leadership team stays more in touch with things before they go sideways. 

This isn't another leadership theory. This is practical and immediately actionable.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

When someone gets promoted to supervisor, it's usually because they had great performance, not necessarily because they had great people skills. Sure, if they have been providing direct support, they will be good at that aspect of people skills, but what about providing feedback, addressing concerns, and asking questions to reduce team drama? 

It's a different skillset!

How can we help make sure that they get it?? In this episode, Nate breaks down the process to move supervisors from "promoted" to "prepared"--and how to reduce the oh-so-frequent struggle that comes with managing people. 

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Sometimes, you know they're on the verge.

But, is there a way to win them back??

Good news--the answer is yes! In this episode, Nate will discuss who's worth trying to save, a simple step-by-step process to win them back, and how to proactively build an experience that people don't want to leave. 

Plus, it covers common stuck spots and how to overcome them.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

When we’re experiencing BIG challenges from high staff turnover, we’re tempted to launch BIG initiatives to solve it. “Let’s add a huge retention bonus!” or “Let’s double-down on DSP Appreciation Week!” Often, these big efforts fall flat.

Truth is, the employee experience isn’t fixed in big initiatives–it’s fixed in the day-to-day experience for your employees. But that’s a beautiful thing, because it means you can fix it with small changes.

In today’s episode, Nate covers 5 small, easy-to-implement changes that can transform the employee experience at your organization–and can drop your turnover rate quickly. 

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

What does it look like when "employee empowerment" goes beyond corporate catchphrase and actually helps to shape the culture of an organization? 

In today’s episode, DSP Council members from Ohio-based Welcome House describe how their agency has launched an initiative that has impacted them personally and professionally. 

If you've wondered how to move the needle on DSP retention and engagement, you'll love hearing from Tasha Moss, Elroy Harris, and Steve Pietrzycki as they share first-hand insights from their work at Welcome House.

Learn more about Welcome House at https://www.welcomehouseinc.org/.

Send us Fan Mail

Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Sometimes leaders are caught between a rock and a hard place. Would you rather promote an employee who isn't quite ready or roll the dice and try to hire from outside? Would you rather take your time onboarding new hires until they're fully ready or bring faster relief to your already-stretched-thin staff?

If you are wrestling with tough staffing decisions--I feel your pain. There are no easy answers. But, thankfully, there are insights from behavioral science and wisdom from lessons learned that can lead to the "least bad" choice--and help guide you to a brighter future. Navigating these dilemmas wisely will save you and your team a ton of headaches. 

Because, at the end of the day... well sometimes we're just glad it's the end of the day. 

Resources mentioned in this episode:

Ep. 24 - How one provider transformed their onboarding - Interview w/ leaders from VTC

Performance Diagnostic Checklist - Human Services

Direct Reports with Ongoing Problems--Solved!

Send us Fan Mail

Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout