IDD Leader

What if you only had 60 days to turnaround the high employee turnover at your organization... Could you do it? Where would you start?

In this episode, Nate provides 3 strategies to see fast results with lowering your turnover, and no it does not involve retention bonuses or better benefits. Although it takes a little while to see the full impact of today's decisions on your turnover rate, you might be surprised just how quickly the *right* decisions can drop turnover at your organization. 

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Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

In the IDD field, we talk a lot about person-centered care for the people we serve—but what happens when we use that same philosophy for our staff?

Does it work without making our workforce self-serving? 

Can it apply to every level within our organization?

In this episode, Nate breaks down how to apply a person-centered approach to your employees and your leadership so that you have LOWER stress and IMPROVED staff retention, without just adding one more item on your long leadership to-do list.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Want your new hires to have a great onboarding experience? Yeah, that's one thing. But actually pulling it off? That another thing, entirely. 

In today's interview episode, Nate talks with Scott Burtsfield, Amy Schultz, and Jodi Freitag from Vocational Training Center in Fargo, ND about the incredible results they have seen from their onboarding program: "Roadmap to Success". Get a peak behind the curtain from an innovative and growing human services organization on how to go from concept to full-fledged reality. 

If you've been looking for a roadmap to elevate the experience for your new hires--this is the episode for you.

For more info, check out: https://www.fargovtc.org/ 

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

High turnover (or low-performing) teams are usually struggling with data--either they aren't completing it properly or they're doing it but the results look bad. So how could data help fix things? 

Most data is outcome data. It's a lagging measure. But when you implement leading measure data, you suddenly help the team see what actions they need to take now, in order to get better outcomes later. And, when done right, it can add a jolt of energy into a struggling team.

In this episode, Nate delves into the happiest data your team will take so that you can help them transform from struggling to thriving. 

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Is your organization toxic? And if so, what can you do about it?

In this episode that speaks to both direct support professionals and the leaders of human services agencies, Nate describes how if broken systems go unchecked, or known problems don’t get addressed… things can get bad. And he unpacks clear action steps you can take to make things better (or leave!). 

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

How do you overcome staff retention challenges if you're a leader at a new or smaller human services organization? 

In this episode, Julie Bisi, founder of Artemis Supports, shares her insights and experience--including several innovative strategies she uses to increase staff retention.

To learn more about Artemis or to contact Julie, go to artemissupports.com.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Stop the feeling of overwhelm. Employee retention doesn't have to be soooooo hard. Yes, there are many factors involved, but fundamentally, it is all about making a positive employee experience for everyone in your organization.

And in this episode Nate shares three tried and true strategies that will help you retain more staff so that you and your organization can keep your focus where you'd like it: Making a difference in the world.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

It's no secret: successful frontline supervisors are essential for your organization's success. And to be successful, they not only need the ability to do the frontline care but they also need to be able to MANAGE PEOPLE. 

Unfortunately, when situations arise in which frontline supervisors are struggling to manage their direct reports, they often are assigned more trainings with little results to show for it. 

In this episode, Nate unpacks what to do INSTEAD of just assigning more trainings and how to actually build people management skills for your frontline supervisors. Think mentorship, coaching, and feedback. It takes a little more front-end effort but the ROI is worth the extra upfront investment.

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

Stop *doing* DSP retention initiatives and instead build a culture. It's easy to slap another initiative on it rather than intentionally designing a workplace that staff love. But don't worry! In this episode Nate breaks down the Six Pillars of Staff Retention and gives you practical next steps to help build a retention-focused culture at your organization. 

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Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout

You and your organization are not alone in the fight against DSP turnover. In today’s episode, Nate talks about a number of different organizations and outside resources that are working to stabilize and strengthen the workforce. Here are the links to the organizations he discusses:

CQL - Articles highlighting organizations that are supporting their frontline workforce
https://www.c-q-l.org/resources/newsletters/established-solutions-for-issues-affecting-dsps/

NADSP - Advocacy and DSP Certification https://nadsp.org/services/certification/

The ARC - Advocacy
https://thearc.org/policy-advocacy/direct-support-professionals/

ANCOR - Report on The state of the America’s direct support workforce crisis

National Core Indicators (NCI) - In depth statistics on the DSP workforce with state-specific data https://idd.nationalcoreindicators.org/staff-providers/

National Leadership Consortium on Developmental Disabilities - Weeklong institutes for IDD leaders and executive coaching
https://natleadership.org/services.html

Good Jobs Institute - Tools for strengthening operations for organizations with large frontline employee workforces
https://goodjobsinstitute.org/

IDD Leader - helping you retain and grow your DSP workforce
https://iddleader.com/topten

Send us Fan Mail

Quick Question:

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead.  Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout