IL Café- We have you Covered!

IL Café- We have you Covered!

By Timbre Media / ICICI LombardBusinessInvestingMarketingManagement
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IL Café- We have you Covered! episodes

  • 14: Ep 014 - Digital transformation at ICICI Lombard
    Embark on a digital journey with Zeenat Mongal, Vice President – Customer Experience. Driving ICICI Lombard towards innovation as we unlock new possibilities for our business & integrate them.

    #ICICILombard #NibhayeVaade #ILCafe #Episode15 #Podcast #TuneIn
    15 min
  • 12: Ep 012 - Covering the bases.
    Empowering small business with a safety net – because success deserves protection. Learn more about SME Insurance on our all new episode of IL Café with Mr. Faiz Ahmad – Vice President SME Agency. 

    #ILCafe #ICICILombard #NibhayeVaade #Episode12
    18 min
  • 9: Ep 009 - Anywhere cashless.
    In a world where payments are done with a ease of a button, presenting Anywhere Cashless an innovative service for our policy holders.

    Learn more about it on the IL Café exclusive podcast with Shailesh Dubey.

    #ICICILombard #AnywhereCashless #NibhayeVaade
    9 min
  • 8: Ep 008 - International travel insurance policy
    Imagine that your dream vacation is in full swing, and suddenly, unforeseen circumstances disrupt your plans. Whether it's a medical emergency, trip cancellation, lost baggage, or any unexpected mishap, travel insurance offers you peace of mind

    On this episode of IL Cafe, Pankaj Shrivastava, Head - Motor agency/broking, Affinity, Travel explains how travel insurance makes life easy while you're on the move, and why it's wiser to secure your trips with travel insurance. 
    13 min
  • 6: Ep 006 - Diversity, Equity and Inclusion (DEI) in the workplace
    “Avoiding groupthink (is a major benefit of diversity). People with different perspectives can challenge the group norm and lead to better innovation in the organization. This fosters creativity and, more importantly, helps build innovative solutions to complex problems that the organization has been dealing with. We also see better quality of decisions; therefore, the quality of execution also improves.”  
     
    There is an increased emphasis on inclusion and diversity in Indian organizations, and ICICI Lombard has been a champion of equity and diversity at the workplace. In this episode of IL Café, Jerry Jose, Chief – Human Resources at ICICI Lombard, explains that diverse perspectives and experiences provide many benefits that help organizations achieve success.  
    29 min
  • 5: Ep 005 - Building Digital Journey to Enhance Customer Centricity
    "Customer-centric innovation is at the heart of all successful business organizations because a happy, satisfied customer is the best brand ambassador! 

    ICICI Lombard strives to ensure our customers always receive the very best support and service. In this episode of IL Café, Vasundhara Bhonsle, Chief - Customer Support at ICICI Lombard, explains how the company’s customer-first philosophy has been a driver of world-class innovations- from the industry-leading IL Take Care app to the AI-powered chatbot- which are geared towards offering personalized solutions that create a seamless insurance process."  
    25 min

About IL Café- We have you Covered!

From the publisher's feed

IL Café is a podcast dedicated to all things Insurance! In every episode, hear thought-provoking ideas -- from Artificial Intelligence, InsurTech, Digitization, and everything in between -- given by the Industry's leading thought leaders, innovators, and doers.