ILTA Voices

By ILTA - International Legal Technology AssociationTechnology

ILTA Voices episodes

January 25, 2022 How to Become a Great Mentor in a Remote Working Environment: Mentor Edition
In this upcoming two-part podcast series, the speakers will talk about successful strategies to mentor young or new colleagues in the legal IT space when being remote. In addition, we will learn what is a great mentor, how do you find a mentor, how does it change working remotely and why is mentoring so important?
Moderator:
@Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health
Speaker:
@Kailee Goold - Assistant General Counsel, Cardinal Health
Recorded on 01-25-2022
7 min
December 22, 2021 Women Who Lead: Carmin Ballou
Our next featured podcast Woman Leader is Carmin Ballou and she is the Director of Data Insights & Analytics at ALAS. She sits down with our WWL group and talks about her Peer to Peer article, mentors, leadership, and more!

About
ILTA’s Women Who Lead Advisory Committee put out a call for names earlier this year to identify women who have recently experienced a job transition into their first management role. WWL is profiling four new women leaders in Peer to Peer, one profile in each of the next four issues. WWL will also do an interview with them as part of our podcast series throughout the next year, so stay tuned! 
16 min
December 22, 2021 CEO Conversations: Winter 2021 Peer to Peer
For the Winter 2021 issue of Peer to Peer, ILTA's Director of Publications and Press, Beth Anne Stuebe, sits down with ILTA CEO, Joy Heath Rush, to talk end of year and forward-planning goals for 2022. Tune in now!
11 min
December 22, 2021 Equitable Conversations: Episode #1 Alexis Roberston
Join us for the first season of the ILTA DEI podcast, EQUITABLE CONVERSATIONS. This all-new podcast is hosted by Karina Willes, PhD, MBA, PMP, Senior Project Manager at Foley & Lardner LLP, and ILTA’s own Beth Anne Stuebe, Director of Publications and Press. They sit down with a rotating series of ILTAns, industry leaders, and SMEs in legal and technology to talk about how diversity, equity, and inclusion are not just buzz words, but practical business choices that move the needle of progress ever-forward.
This is Episode #1, with Alexis Roberston. Tune in now!
24 min
December 20, 2021 The Art and Craft of Building an Effective Business Case - Getting Started
Extensive and unexpected technology expenditures in the past year have motivated C-Level and Director level executives to reexamine and refine justifications for new products and projects. This podcast session will highlight practical tips for the effective creation of a business case.
Questions Glenn will ask Kate:
· Kate, you were pretty excited when we first spoke about this potential topic. Tell us a bit about yourself and your experience and how it relates to the art and craft of building effective business cases.
· “Business Case” is a term of art that can mean different things to different people and in different contexts so let’s start there. What is a “business case”… or more specifically, what is “an effective business case?”
· Based on your experience, where do you recommend people start? What topic or element should they focus on first?
· Once the business goals and objectives are clearly defined, what comes next? What are the other elements that we should think about including?
· This seems like a LOT of information to wade through. How do you balance that against the probability that the C-Level or senior decision maker may not have the time and energy to comb through all these details?
· You described the business case as an “investment in the future success of the project”. What did you mean by that? How does the business case come into play after you get the green light to move the project/purchase forward?
Moderator:
@Glenn Hoxie - Senior Project Manager, Practice Innovation and Legal Solutions, Paul Hastings LLP
Speaker:
@Kate Cain - Senior Director of Knowledge & Innovation Delivery, Fenwick & West LLP

Recorded on 12-20-2021

16 min
December 17, 2021 Sentiment Analysis - How Are You Using It?
Sentiment analysis is becoming more and more standard for eDiscovery review. In this podcast session, the speaker will give some real life examples of how this AI technology has helped in litigations and investigations.

Questions Andrea will ask Paul:
1. What is sentiment analysis?
2. How could this help an organization?
3. Can you give 3 examples of possible workflows on how to use it?

Moderator:
@Andrea Shirey - IT Consultant, Bayer Corporation Legal Department
Speaker:
Paul Park - Senior Product Manager AI, Relativity

Recorded on 12-17-2021
11 min
December 17, 2021 Fresh Voices of Legal Tech (Europe) - Episode 6: Nicola Graham
For Episode #6 of the Europe edition of Fresh Voices of Legal Tech, Mercedes Oppon-Kusi, ILTA Community Manager - Europe, and Leanne Williams, founder of InclusiTech and Business Analyst, sit down with Nicola Graham, Co-Founder & Managing Director at Simplify Change Ltd to chat about Adapting to Accelerating Technology Change. They chat about the industry landscape of change management, Nicola’s career, life hacks, and so much more.

About the Series
For 2021, the Europe edition of Fresh Voices of Legal Tech is a collaboration between ILTA and InclusiTech with the intention of sharing the different career opportunities in the tech industry that can be accessible for all. Each episode of the podcast will discuss our thoughts and views on the latest hot topics and feature someone from the tech industry to give us a little insight into their role.
43 min
December 14, 2021 How to Move from White-Glove Service to Self-Service
Moving to a self-service model for support has many advantages, including faster service for users and fewer redundant tasks for support staff. Over time, a successful self-service model can lead to fewer requests overall, as users learn how to avoid issues and quickly resolve them on their own.

In this discussion, we’ll cover how you can shift your firm culture from the traditional deskside white glove approach to a self-service model.

Questions moderator will ask speaker:
-Where do you feel the legal industry is at these days? (00:49-2:38)
-Why do you think more law firms are looking at this now? (2:40-4:02)
-How can training and the Help Desk work together to effectively leverage a self-service model? (4:25-6:10)
-What are some actionable steps listeners can take today to start shifting the service model? (6:11-7:42)

Moderator:
@Samantha Sendrowski - Technology Innovation Manager, Bowditch & Dewey LLP

Speaker:
@Sherry Kappel - Evangelist, Litera Microsystems

Recorded on 12-14-2021
8 min
November 22, 2021What are Firms Doing for Retraining/Upskilling to Accelerate Digital Transformation?
As firms have adjusted to our new normal, and some necessary changes had to be made in the delivery of legal services, new possibilities that were once far off aspirations are now available. These new opportunities require new knowledge and skills to enable the workforce to do new or changing jobs to meet digital transformation opportunities. In this podcast session, we will discuss how firms have transformed their legal service models and how they have addressed upskilling and re-skilling to support these new models.

Questions Asked Today:
Tell us about yourself and what you do at CliffordChance (00:36)
What impact does digital transformation have on the roles traditionally seen in law firms? (1:16)
How does your role serves as dot connector for your firm? (3:11)
How has Amy seen the roles change and how she is creating change at Perkins (6:06)
How do you meet everyone along the spectrum? (13:01)
Provide an example of where you have seen success in upskilling or reskilling what was a traditional legal role into this new digital transformation world? (14:45)

Moderator:
@Amy Monaghan - Senior Practice Innovations Manager, Perkins Coie

Speaker:
@Conan Hines - Senior Legal Technology Advisor, Clifford Chance US LLP

Recorded on 11-22-2021
18 min
November 22, 2021 Innovation with Impact in the Field of Drafting Automation
A c-suite conversation with Andrew Edginton, COO, Gowling WLG, and James Quinn, CEO, Clarilis.
Innovation with impact in the field of drafting automation: What are the pitfalls to avoid and how to measure success.

In this podcast, Andrew Edginton, Chief Operating Officer for Gowling WLG, and James Quinn, CEO of Clarilis share insight on how to achieve operational excellence when it comes to the automation of complex documentation, overcome resistance to change, and harness innovation that has the most significant impact on both clients and lawyers. This impact can be measured in terms of increased productivity, efficiency, risk reduction, competitive advantage, and lawyer wellbeing. Or simply enabling greater capacity within the team at a senior level to focus on higher value, strategic work.

Moderator:
Beth Anne Stuebe, ILTA Director of Publications and Press
Andrew Edington, Chief Operating Officer, Gowling WLG (UK)
James Quinn, CEO, Clarilis
26 min