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ILTACON 2015 Recap: Shared Practice Metrics for Law Firms and Legal Departments, Now and In 2020 - Schwarz
Description: Join us for part three of this continued discussion on
metrics and their uses in both law firms and legal departments to
illustrate value. Not simply a matter of profitability versus
efficiency, there are a variety of perspectives to consider in
determining the best methods and benchmarks for every department and
firm to utilize in creating, sustaining and even growing a successful
relationship.
From the original ILTACON 2015 session description: Law departments are
starting to run like businesses, with that comes an increased emphasis
on measuring performance against business goals. Collaboration in the
development of shared metrics is essential to drive effective
relationships and best-in-class legal operations. How can law firms and
legal departments work together to promote mutually beneficial
technology and metrics? What data points do law departments and firms
care about now; what will they care about in 2020?
Speakers:
Cindy MacBean is a highly experienced litigation
support professional who has recommended technology solutions to support
discovery workflow, providing innovative and cost effective solutions
for law firms, their clients and corporate legal staff. Her proficiency
in data analytics and deep understanding of the legal process have
resulted in a multitude of successful projects incorporating proven
procedures with a variety of technology tools in delivering defensible
discovery. Cindy utilizes her business education and diverse experience
to solve problems, mitigate risk, provide tactical direction, oversee
operations, plan strategic initiatives, implement solutions and support
legal teams with utmost commitment to customer service. She holds CEDS,
IGP and CIPP/US certifications.
Jeff Schwarz is Polsinelli's
Chief Operating Officer, managing the firm's business service units and
implementing its strategic initiatives. Focused on enhancing client
value in this rapidly changing legal market, he designs and delivers
solutions for the business needs of the firm and its clients. As a
member of the senior executive team, Jeff is responsible for aligning
the firm's operational processes, strategies and objectives.
View all episodes
By ILTA - International Legal Technology Association
5
77 ratings
Description: Join us for part three of this continued discussion on
metrics and their uses in both law firms and legal departments to
illustrate value. Not simply a matter of profitability versus
efficiency, there are a variety of perspectives to consider in
determining the best methods and benchmarks for every department and
firm to utilize in creating, sustaining and even growing a successful
relationship.
From the original ILTACON 2015 session description: Law departments are
starting to run like businesses, with that comes an increased emphasis
on measuring performance against business goals. Collaboration in the
development of shared metrics is essential to drive effective
relationships and best-in-class legal operations. How can law firms and
legal departments work together to promote mutually beneficial
technology and metrics? What data points do law departments and firms
care about now; what will they care about in 2020?
Speakers:
Cindy MacBean is a highly experienced litigation
support professional who has recommended technology solutions to support
discovery workflow, providing innovative and cost effective solutions
for law firms, their clients and corporate legal staff. Her proficiency
in data analytics and deep understanding of the legal process have
resulted in a multitude of successful projects incorporating proven
procedures with a variety of technology tools in delivering defensible
discovery. Cindy utilizes her business education and diverse experience
to solve problems, mitigate risk, provide tactical direction, oversee
operations, plan strategic initiatives, implement solutions and support
legal teams with utmost commitment to customer service. She holds CEDS,
IGP and CIPP/US certifications.
Jeff Schwarz is Polsinelli's
Chief Operating Officer, managing the firm's business service units and
implementing its strategic initiatives. Focused on enhancing client
value in this rapidly changing legal market, he designs and delivers
solutions for the business needs of the firm and its clients. As a
member of the senior executive team, Jeff is responsible for aligning
the firm's operational processes, strategies and objectives.
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