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ILTACON 2015 Recap: Technology Support Professional of the Year Winner Interview - Jennifer Cuenot
Description: Join us for this series of podcasts as we interview the
"short-list" nominees for and the winner of ILTA's Technology Support
Professional of the Year award, presented at ILTACON 2015. In this
second session, we are pleased to have with us award winner Jennifer
Cuenot from Shearman & Sterling.
ILTA's Distinguished Peer Awards program recognizes ILTA peers who have
delivered great business value and transformational impact through their
innovations and implementations or have been champions in specific
areas of focus for their organizations. Individual awards focus on
individual ILTA law firm and law department members who demonstrate
exceptional accomplishments and leadership within their organizations.
The Technology Support Professional of the Year award recognizes an
individual who has demonstrated superior service in providing attorney
and staff support in roles that require specific technical proficiencies
focused on training and support, technical or engineering disciplines,
or any role that creates high touch-points for the actual implementation
and support of the technology within their organization.
Speakers:
Pamela Hart manages Hunton & Williams's technology
training and staff professional development programs across global
locations. With over 15 years of experience educating lawyers and legal
staff on the effective use of technology, she has initiated several
successful programs such as IT coaching, skills assessment and online
learning, resulting in dramatically improved legal team collaboration
and client service. Pamela was the recipient of ILTA's Technology
Support Professional of the Year award in 2014.
Jennifer Cuenot
oversees the delivery of cost-effective training for Shearman &
Sterling's partners, associates, practice group and administrative
leadership, and management across 18 global locations. She conducted
focus groups in three countries to understand technology needs and
experiences, and subsequently established programs and practices to
provide improved tools and access to technologies to drive performance
and operational improvements. A highly collaborative leader, Jennifer
works with the firm's administrative leadership, partners, attorneys and
legal professionals to understand needs, and provides consultative
advice to all departments to improve their training efforts. Jennifer's
business conduct and commitment to excellence are apparent in all her
interactions with diverse groups of professionals. She is skilled in
gaining stakeholder buy-in for the adoption of new ideas, supporting her
recommendations with feedback from constituents and data.
View all episodes
By ILTA - International Legal Technology Association
5
77 ratings
Description: Join us for this series of podcasts as we interview the
"short-list" nominees for and the winner of ILTA's Technology Support
Professional of the Year award, presented at ILTACON 2015. In this
second session, we are pleased to have with us award winner Jennifer
Cuenot from Shearman & Sterling.
ILTA's Distinguished Peer Awards program recognizes ILTA peers who have
delivered great business value and transformational impact through their
innovations and implementations or have been champions in specific
areas of focus for their organizations. Individual awards focus on
individual ILTA law firm and law department members who demonstrate
exceptional accomplishments and leadership within their organizations.
The Technology Support Professional of the Year award recognizes an
individual who has demonstrated superior service in providing attorney
and staff support in roles that require specific technical proficiencies
focused on training and support, technical or engineering disciplines,
or any role that creates high touch-points for the actual implementation
and support of the technology within their organization.
Speakers:
Pamela Hart manages Hunton & Williams's technology
training and staff professional development programs across global
locations. With over 15 years of experience educating lawyers and legal
staff on the effective use of technology, she has initiated several
successful programs such as IT coaching, skills assessment and online
learning, resulting in dramatically improved legal team collaboration
and client service. Pamela was the recipient of ILTA's Technology
Support Professional of the Year award in 2014.
Jennifer Cuenot
oversees the delivery of cost-effective training for Shearman &
Sterling's partners, associates, practice group and administrative
leadership, and management across 18 global locations. She conducted
focus groups in three countries to understand technology needs and
experiences, and subsequently established programs and practices to
provide improved tools and access to technologies to drive performance
and operational improvements. A highly collaborative leader, Jennifer
works with the firm's administrative leadership, partners, attorneys and
legal professionals to understand needs, and provides consultative
advice to all departments to improve their training efforts. Jennifer's
business conduct and commitment to excellence are apparent in all her
interactions with diverse groups of professionals. She is skilled in
gaining stakeholder buy-in for the adoption of new ideas, supporting her
recommendations with feedback from constituents and data.
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