“Relentless” is how Bob Klonk describes the work ethic that was born from a childhood of scrimping and settling and has driven him to strive to outwork everyone for more than 45 years.

As The Council’s 2023 board chair, he joined Leader’s Edge for a conversation on the changes he has seen in the employee benefits industry, Oswald’s 2020 merger with Maryland-based RCM&D, leading through a pandemic, and his role in the greater Cleveland community.