ILTA Voices

Improve Staffing with Technology: Case Study on Development of a Staffing Tool


Listen Later

This podcast consists of an interview with Melissa Prince on how Ballard created and implemented a staffing (“workforce allocation” or “availability projection”) tool. We also discussed the impetus for the creation of the platform, the obstacles Melissa faced, and how she has driven engagement with associates and partners.


Questions Kristin asked Melissa:
1. Can you provide a little background about your role at the firm and your practice management department? Who handles staffing?
2. First, what did you identify as gaps in the staffing process that led to the development of your tool?
3. At the outset, who were your champions and where were your obstacles?
4. How did you decide to build something in-house as opposed to going to a third party vendor?
5. What are the primary features of your tool and what aspects are you still looking to build out?
6. Who references and utilizes the reports?
7. How are you continuing to drive engagement with the tool? Any ongoing challenges?

Moderator:
@Kristin Rhodes - Senior Practice Manager, Paul Hastings LLP

Speaker:

@Melissa Prince - Chief Client Value and Innovation Officer, Ballard Spahr

Recorded on 10-07-2022

...more
View all episodesView all episodes
Download on the App Store

ILTA VoicesBy ILTA - International Legal Technology Association

  • 5
  • 5
  • 5
  • 5
  • 5

5

7 ratings


More shows like ILTA Voices

View all
On the Media by WNYC Studios

On the Media

9,061 Listeners

HBR IdeaCast by Harvard Business Review

HBR IdeaCast

249 Listeners

How Did This Get Made? by Earwolf and Paul Scheer, June Diane Raphael, Jason Mantzoukas

How Did This Get Made?

22,744 Listeners

The NPR Politics Podcast by NPR

The NPR Politics Podcast

25,769 Listeners

Pod Save America by Crooked Media

Pod Save America

86,405 Listeners

The Daily by The New York Times

The Daily

111,437 Listeners

Up First from NPR by NPR

Up First from NPR

56,158 Listeners

HBS Managing the Future of Work by Harvard Business School

HBS Managing the Future of Work

108 Listeners

SmartLess by Jason Bateman, Sean Hayes, Will Arnett

SmartLess

57,657 Listeners

Hard Fork by The New York Times

Hard Fork

5,348 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

15,325 Listeners

The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis by Nathaniel Whittemore

The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis

420 Listeners