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Did you know that 9 out of 10 conversations miss the mark, leading to misunderstandings and confusion? Imagine if we could improve this ratio – from 9 out of 10 to 5 out of 10 – creating a happier world with fewer assumptions and clearer communication.

Today we introduce the 5 Conversational Intelligence Essentials.

In our previous episode (038), we introduced the world of Conversational Intelligence (C-IQ) and shared the L.E.A.R.N. activity. Now we're embarking on a series to equip you with essential tools for better conversations.

Conversations are part of being human, and we all face challenges – misunderstanding, unspoken thoughts, or disagreements. That's where these essentials come in – they're practical techniques for creating meaningful connections, resolving conflicts, and expanding perspectives.

Our first stop is "Being Open to Influence." We explore the art of "double-clicking" and touch briefly on conversational waste

Join us for this podcast episode, where we chat about each Conversational Intelligence Essential, share real-world examples, and offer insights into enhancing your communication skills.

Let's embark on a journey of connection, transformation, and growth through better conversations.


Click 👉  www.safetycollaborations.com/e039 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.   

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• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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Join Karin and Nuala in this podcast episode as they introduce the world of Conversational Intelligence (C-IQ) and its profound impact on meaningful interactions and personal growth.

They share their personal journeys, from stumbling upon C-IQ to becoming certified coaches and chat about the fascinating world of neuroscience and its role in understanding human behaviour and emotional intelligence.

They introduce the L.E.A.R.N. activity, a versatile tool that adds structure and meaning to conversations, helping participants explore their thoughts and emotions and creating a safe space for open dialogue and reflection.

As they wrap up the episode, they offer a downloadable version of the L.E.A.R.N. activity as a parting gift. This powerful tool can be used in important sessions to understand participants' needs and align everyone's direction, fostering a learning culture and promoting psychological safety.

Tune in to explore the transformative world of Conversational Intelligence, and with that, may your next conversation be conversationally intelligent.


Click 👉  www.safetycollaborations.com/e038 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.   

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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In today's podcast episode, we talk about having courageous conversations and ask the questions:

• Are we glancing and making a safety judgment, or do we observe in context?
• Are we brave enough to go back and have a different conversation when we get it wrong?

Inspired by Nuala's LinkedIn poll, we explore how people react to challenging situations, emphasising the power of "acknowledge and discuss" as a response. Through personal stories, we share moments of judgment, vulnerability, and growth, inviting you to reflect on your experiences.

We discuss the value of kindness and understanding towards others and yourself, encouraging you to embrace bravery in having courageous conversations, even when it feels tough. Through storytelling, we remind you that everyone makes mistakes and that learning from them is okay.

Join us as we share practical tips for fostering psychological safety and building a culture of care and support.

Whether you're a team leader, a friend, or someone navigating life's ups and downs, this episode will inspire you to be kinder to yourself and others while fostering open and honest conversations.


Click 👉  www.safetycollaborations.com/e037 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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This episode introduces the 3-2-1 Pyramid—a powerful safety tool for creating a great learning experience. It encourages deep thinking, knowledge sharing, and inclusive discussions. The Pyramid is versatile and can be used for reflective learning, team-building, and performance management.

We discuss practical applications of this safety tool, such as using it during a rig tour to engage office personnel and promote understanding of their impact.

The tool sparks curiosity, opens up conversations, and helps make important aspects visible. It can be adapted to various contexts, fostering team unity and inclusivity and is a simple yet effective safety tool.

It prompts individuals to reflect on challenges and ask essential questions. Its adaptability and ability to create a safe learning space make it a valuable asset in any setting.

The 3-2-1 Safety Pyramid fosters curiosity, makes the invisible visible, and promotes collective growth.


Click 👉  www.safetycollaborations.com/e036 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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In today's episode, we welcome Andrew Burton back as our guest co-host and delve into a thought-provoking question: Why do people often struggle to be proactive and lean towards reactive behaviour?

We explore the allure of immediate problem-solving, the satisfaction it brings, and the time constraints and competing priorities that hinder proactive actions. Throughout our conversation, we emphasise the importance of shifting our mindset to prioritise proactive behaviour and investing upfront to prevent losses in the long run.

We introduce the "Red, Green, and Blue Money" concept to encourage proactive decision-making. By embracing the blue zone and recognising the value of proactive actions, we can shift our perspective and realise that being proactive doesn't always require significant resources or effort.

Throughout the episode, we share practical examples and stories to illustrate the power of being proactive. We discuss the importance of creating a safe space for open communication and the value of small changes in workshop facilitation or team interactions.

We aim to inspire a proactive mindset that leads to more meaningful outcomes and a greater sense of personal and professional growth.


Click 👉  www.safetycollaborations.com/e035 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.   

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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Safety Collaborations is here to deliver programmes that cater to your specific needs.

Whether you prefer a tech-free approach or a fully digitalised experience, we've got you covered. With over 20 years of experience, our programmes span diverse locations and adapt to various circumstances.

Our journey has taken us from massive slide-filled folders to unconventional settings under trees in Africa. We're flexible and adapt to deliver impactful training experiences wherever we are. Today, we offer virtual training that leverages technology and innovative methods to engage participants remotely.

Our unforgettable trip to Malawi showcased the power of meaningful travel. Working with Orbis Expeditions, we mentored local women and discussed challenges with fishing communities. We found inspiration amidst stunning landscapes and facilitated sessions with simple tools like flip charts and marker pens.

Join us as we continue to innovate and deliver programmes that bridge cultures, foster leadership, and prioritise safety. Whether in person or online, Safety Collaborations is committed to providing tailored experiences that leave a lasting impact.


Click 👉  www.safetycollaborations.com/e034 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.   

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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Join us in this captivating podcast episode as we delve into the intriguing concept of the Cobra effect. Inspired by real-life examples and insightful discussions, we explore the unintended consequences that can arise when well-meaning incentives backfire.

Through thought-provoking stories of perverse incentives, such as the Cobra effect in colonial India and other instances from various industries, we shed light on the importance of considering intention, action, and effect when designing incentive structures.

Throughout the episode, we emphasise the significance of involving stakeholders, anticipating exploitation, and evaluating potential unintended consequences. By doing so, we can avoid the pitfalls of poorly designed incentives and create systems that drive the desired behaviours and outcomes.

Tune in to this enlightening discussion as we navigate the complexities of incentivisation, share valuable insights, and provide practical guidance for designing effective and impactful incentive programs. Take advantage of the opportunity to gain a deeper understanding of the Cobra effect and learn how to avoid its unintended consequences.

Click 👉  www.safetycollaborations.com/e033 for the full show notes and registration link to our free upcoming MasterClass on Psychological Safety with ASBN; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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Approaching others can be challenging, filled with uncertainty and potential consequences. Engaging in difficult conversations or intervening in risky situations requires courage and careful consideration. The emotions that arise from rejection and self-doubt can impact future interactions, making it even more difficult to approach others.

In this episode, we explore ineffective approaches such as sarcasm, manipulation, blame games, and violence, highlighting their detrimental effects on relationships while emphasising the importance of authentic communication and active listening. Planning interventions, asking open-ended questions, and actively listening to the responses are suggested as practical strategies for approaching others.

This conversation underscores the significance of recognising the impact of our actions, both in personal and professional settings. It encourages individuals to overcome their fears, engage in meaningful conversations, and intervene when necessary.

Today we invite listeners to reflect on their own approaches, develop effective communication skills, and embrace the transformative potential of approaching others with authenticity and understanding.


A special thank you to the wonderful 🌟 Ted & Boo 🌟 who helped us produce our Podcast. Without their help, we may not still be here, so we truly appreciate all the help they give us. Never underestimate the power of your support team - Underwire Bra comes to mind 😉


Click 👉  www.safetycollaborations.com/e032 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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In this episode, we explore how to give feedback and feedforward in a helpful and kind manner.

We discuss filtering our words through the three gates: Is it true? Is it necessary? Is it kind? Focusing on behaviour rather than attacking the person is crucial for growth and understanding. We also discuss the O.R.J.I. model, which keeps feedback grounded in observed reality.

 We provide practical tips for giving and receiving feedback, empowering listeners to embrace their role in the feedback process.

Join us as we delve into the concept of feedforward, a solution-oriented approach to feedback. We discuss the 10 commandments of constructive feedback, such as being clear and precise, avoiding personal attacks, and cultivating a culture of care and learning. Our conversations include real-life stories and insights demonstrating the power of kind feedback in transforming relationships and situations.

Learn the importance of asking for permission before giving feedback and engaging in two-way conversations. We emphasise the value of listening and questioning in effective feedback exchanges. We encourage listeners to appreciate the gift of feedback and consider its potential for positive change.

Before speaking, remember to let your words pass through the gates of truth, necessity, and kindness. Prepare for a feedback revolution that will enhance your communication skills and foster growth and understanding.

Click 👉  www.safetycollaborations.com/e031 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.   

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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The Safety Collaborators

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True listening has become a rare and invaluable skill in a world filled with constant noise and distractions. In this episode, we invite you to explore the profound impact of listening without interruption. From heartfelt anecdotes to literary excerpts and coaching insights, we delve into the essence of listening and why it can be so challenging.

Join us as we unravel the layers of listening beyond hearing mere words and discover how active listening goes hand in hand with interpretation, making it a dynamic process deeply intertwined with our personal experiences and perspectives.

Through engaging stories and relatable examples, we'll explore the consequences of miscommunication and the power of truly understanding and being present in conversations.

We share practical tips and strategies for honing your listening skills. From embracing moments of silence to setting clear expectations and creating safe spaces for expression, you'll learn how to offer the invaluable gift of being heard. By actively listening, we can forge stronger connections, foster empathy, and navigate the complexities of communication in both personal and professional relationships.

Join us on this journey as we celebrate the art of listening and its transformative potential to enhance our understanding, reduce miscommunication, and cultivate meaningful connections with those around us.


Click 👉  www.safetycollaborations.com/e030 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.

Thanks for listening!

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

Help Us

If you enjoyed this episode, please help us spread the word and leave a review on your preferred podcast player.

Stay Safe, Stay Well
The Safety Collaborators