In this week’s episode, Katie and Chris talk about marketing measurement strategy. What is measurement strategy in the context of marketing? Why do so many marketers and especially consultancies and agencies mix up strategy, tactics, and execution when it comes to measurement? How should you think about your measurement strategy? Tune in to find out!
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Christopher Penn 0:17
In this week’s In-Ear Insights, let’s talk about marketing measurement strategy.
So, Katie, I have a slight bit of a rant here.
I’ve had a lot of time chatting with other folks in, you know, in different consulting firms and agencies and, and, you know, big fives and all these, these folks.
And everyone loves to Bandy the term measurement strategy around like, oh, we do this strategic foreign measurement.
And then yet, from where I sit as someone who does a lot of measurement, period, a lot of what people are calling strategy looks an awful lot like, tactics, it’s just, you know, we’re gonna measure this, we’re gonna measure this, we’re gonna measure this, and I’m like, well, where’s the strategy? I feel like Clara Peller, from 1984, at Wendy’s, where’s the beef? Like, okay, we’ll get all this, where’s the strategy? What is it that separates strategy from tactics? And why is it that everything that folks are calling a measurement strategy looks an awful lot like just a shopping list of tactics?
Katie Robbert 1:16
Well, I think first, first, I want to dive a little bit into the psychology of strategy versus tactics.
And so, you know, both you and I, in the spans of our careers, have run into people who have said, No, I just use strategy.
I don’t know importance that’s connected with being the strategic thinker, the strategist.
And I personally, I don’t get it.
Like, anybody can put together a strategy.
Anybody can put together tactics, one is better than the other, you need both of them.
Like, who cares who’s doing it.
So if this, that’s, this is sort of my mini rant.
Now, now you’ve gotten me ranting, is, you know, people, it makes me nuts.
When people are like, No, I’m the strategic thinker, I need to put together the strategy, someone else can handle the tactics, feeling like the tactics are less important than a strategy.
Well, guess what? Without tactics, it doesn’t matter how bigger, greater wonderful or big thinking or forward thinking your strategy is, because you can’t do anything because you still have to break it down into an actionable plan.